Principal Product Designer

OpenKrill; United States; On-site; USD 135,000 - 169,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Hybrid work model

Job summary

Constant Contact is seeking a Principal Product Designer to steer the design strategy for a major product pillar and mentor senior designers. You will align with product, engineering, data science, and executives to shape the future of our platform, balancing vision with technical realities.

You may contribute as an IC or lead a small team, driving research, design systems, and data-informed decisions to improve conversion and retention in a subscription model.

Qualifications

• 10+ years of product/UX/interaction design leadership with proven outcomes.
• Ability to define and drive design strategy across product pillars.
• Strong portfolio demonstrating systemic design, data-informed decisions and executive communication.

Responsibilities

• Define long-term UX vision and design strategy for a major product pillar.
• Own end-to-end design for complex, scalable, accessible solutions.
• Influence across Product, Engineering, Data Science and Leadership.
• Lead Design System initiatives and improve foundational patterns.
• Synthesize research and data into actionable hypotheses and measures.

Skills

10+ years design experience

Strategic depth

Portfolio excellence

Technical fluency

Influence & communication

Adaptability

Leadership track experience

Domain SaaS knowledge

AI / Generative AI awareness

Job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

The Principal Product Designer is the most senior design role within the product organization, responsible for driving the strategy and execution of our most complex and highest-impact product initiatives. You will operate at the intersection of product vision, engineering constraints, and customer needs, solving ambiguous problems that shape the future of our platform. This role requires a leader who can define the design strategy for an entire product pillar and influence design decisions across multiple teams. Depending on your experience and organizational needs, you may operate as a strategic Individual Contributor (IC), focusing purely on high-leverage design and vision work, or take on the responsibility of managing and mentoring a small team of senior designers.

What You’ll Do:

• Strategic Vision & Ownership: Define the long-term UX vision and design strategy for a major product pillar, ensuring alignment with overall company objectives and anticipating future market and user needs.
• Complex Problem Solving: Own the end-to-end design lifecycle for the most ambiguous and technically challenging product areas, delivering solutions that are scalable, accessible, and measurable.
• Cross-Organizational Influence: Act as the highest-level design authority in your domain, influencing key stakeholders across Product, Engineering, Data Science, and Executive Leadership to gain consensus and drive decisions.
• Design System Leadership: Serve as a core leader and major contributor to our Design System, identifying system gaps and actively developing new foundational patterns and design principles to elevate the consistency and quality of the entire product suite.
• Research & Data Synthesis: Partner with Research and Data teams to synthesize complex quantitative and qualitative data into clear, actionable design hypotheses and measure the impact of strategic design efforts.

Optional Leadership Track:

• Team Development: If on the management track, you will be responsible for hiring, mentoring, and coaching a small, high-performing team of senior and staff-level product designers, fostering a culture of excellence and strategic impact.
• Project Oversight: Provide high-level direction and strategic oversight for the projects executed by your direct reports, ensuring their work aligns with the overall product strategy and design system standards.

What You Are:

• Experience & Impact: 10+ years of progressive experience in Product Design, UX Design, or Interaction Design, with a proven track record of successfully launching complex products that deliver significant business results.
• Strategic Depth: Demonstrated experience defining and driving the design strategy for an entire product vertical or platform, solving foundational problems that span multiple teams.
• Portfolio Excellence: An outstanding portfolio showcasing mastery across the entire design process, with an emphasis on systemic thinking, data-informed strategy, and executive communication.
• Technical Fluency: Deep understanding of modern software architecture, technical constraints, and front-end frameworks, enabling you to partner effectively with Staff and Principal Engineers.
• Influence and Communication: Exceptional ability to articulate complex design concepts, strategies, and trade-offs to a non-design audience, including C-level executives.
• Adaptability: Proven ability to thrive in ambiguous, fast-paced environments and confidently lead design efforts without heavy managerial oversight.
• Leadership Flexibility (Manager Track Requirement): Candidates interested in the managerial track must have 3+ years of experience managing and developing designers with a focus on coaching senior talent.
• Domain Focus: Deep expertise in designing integrated SaaS workflow tools and platforms built for business and consumer users, with a clear understanding of how design impacts conversion, adoption, and retention in a subscription model.
• AI/Future-Forward Design: Familiarity with Generative AI tools and processes used to rapidly iterate on concepts and designs. Experience leveraging AI-driven analysis of customer feedback, research data, and usage patterns to expedite data-driven design decisions.

#LI-HK1 #LI-RemoteThe specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees$135,256-$169,070 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [e-mail].

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.3