Principal, Process Improvement & Communications

Performance Consulting Group; Boston (MA); On-site; USD 162,000 - 251,000; Full time

Job summary

Performance Consulting Group in Boston, MA seeks a Principal to drive process improvement initiatives with a strong emphasis on communication. The role offers a base salary of $162,000 - $251,000 and the autonomy to run your own projects, with mentoring to accelerate from principal to lead and a supportive benefits package.

You will communicate progress to stakeholders, ensure clear documentation, and maintain MA reporting accuracy, while shaping client engagements with a team that values

Qualifications

• Hands-on experience driving process improvement initiatives with a focus on communication.
• Demonstrated abilities in influencing stakeholders and teams.
• Strong emotional intelligence and attention management in real-world settings.
• Calm under scope changes when working with a Boston, MA client.
• Comfort presenting to MA-wide audiences without a script.
• Proven rapport-building and a positive leadership presence.

Responsibilities

• Communicate progress, blockers, and results to stakeholders and leadership
• Hand off Written Communication work clean enough that nobody has to ask twice
• Catch the Written Communication regression a tired reviewer would miss
• Maintain clear documentation of work performed and outcomes delivered
• Keep MA reporting accurate enough to bet decisions on
• Respond to internal and external requests in a timely, professional manner

Skills

Process Improvement

Communication

Emotional Intelligence

Attention Management

Public Speaking

Rapport Building

Adaptability

Job description

Performance Consulting Group in Boston, MA seeks a Principal to drive process improvement initiatives with a strong emphasis on communication. The role offers a base salary of $162,000 - $251,000 and the autonomy to run your own projects, with mentoring to accelerate from principal to lead and a supportive benefits package.

You will communicate progress to stakeholders, ensure clear documentation, and maintain MA reporting accuracy, while shaping client engagements with a team that values