Principal PM, Technical – Customer Purchase Journey

Socket.dev

Seattle (WA)

On-site

USD 180,000 - 243,000

Full time

5 days ago

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Benefits offered by this job

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Job summary

Amazon is seeking a Principal Product Manager - Technical in the Customer Purchase Journey (CPJ) team in Seattle to lead cross-functional product areas across the full purchase journey, from discovery to post-order processing, and to drive a bold, data-driven vision at scale.

You will partner with engineering, UX, delivery, Prime, Fulfillment, Returns and Refunds, and Customer Service to define strategy, metrics, and architecture, while balancing customer needs with business priorities in a

Qualifications

Bachelor's degree required.
Experience owning/driving roadmap strategy and definition.
Experience with feature delivery and tradeoffs of a product.
Experience in technical product management.

Responsibilities

Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.
Define and improve metrics to gain insight into the customer experience and track progress towards goals.
Influence tech partners to ensure our architectural decisions align with customer needs.
Partner with teams like Delivery Experience, Prime, Fulfillment, Returns and Refunds, Customer Service (and more) to deliver on your roadmap.
Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.