Principal Platform Engineer – AI for Support & Reliability
Oracle Corporation
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Zusammenfassung
Oracle Corporation seeks to shape and lead its AI for Support technical programs, scaling automation, chat, support ticketing, and data harvesting to deliver trusted, actionable knowledge to GenAI agents. Drives cross-group platform initiatives with impact on reliability, performance, and compliance; establishes observability frameworks, SLOs, and guardrails in partnership with SRE and security teams.
Defines architectural guardrails and reference implementations to minimize downstream risk and
Jobbeschreibung
Oracle Corporation seeks to shape and lead its AI for Support technical programs, scaling automation, chat, support ticketing, and data harvesting to deliver trusted, actionable knowledge to GenAI agents. Drives cross-group platform initiatives with impact on reliability, performance, and compliance; establishes observability frameworks, SLOs, and guardrails in partnership with SRE and security teams.
Defines architectural guardrails and reference implementations to minimize downstream risk and
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