Lead Platform AI Engineer for GenAI Support

Oracle; Seattle (WA); On-site; USD 97,000 - 306,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Job summary

Oracle is seeking to advance AI-enabled support platforms by leading cross-group platform initiatives, shaping software architecture, and enhancing observability across services. You will drive design reviews, API governance, and reliability efforts while mentoring teams and ensuring scalable, secure solutions.

The role emphasizes collaboration across engineering, SRE, and security, with a focus on reducing cognitive load for support engineers and accelerating issue resolution through automation

Qualifications

• Experience shaping and delivering large-scale software platforms across teams.
• Strong understanding of software development lifecycle and debugging at scale.
• Ability to define architecture decisions and guardrails for secure, observable systems.

Responsibilities

• Lead cross-group platform initiatives with measurable reliability and performance impact.
• Design, review, and optimize software architecture and APIs across services.
• Drive testing optimization, observability, and incident response improvements.

Job description

Oracle is seeking to advance AI-enabled support platforms by leading cross-group platform initiatives, shaping software architecture, and enhancing observability across services. You will drive design reviews, API governance, and reliability efforts while mentoring teams and ensuring scalable, secure solutions.

The role emphasizes collaboration across engineering, SRE, and security, with a focus on reducing cognitive load for support engineers and accelerating issue resolution through automation