Principal Organizational Development Advisor

Blue Cross and Blue Shield of North Carolina; Durham (NC); Hybrid; USD 119,000 - 190,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Parental leave & adoption support

Tuition reimbursement

401(k) with employer match

Paid time off

Job summary

Blue Cross North Carolina is seeking a Principal Organizational Development Advisor to lead OD/OE strategies across a multi-entity health care enterprise. The role focuses on culture, change, team effectiveness, leadership, workforce optimization, and business performance to translate strategy into measurable outcomes.

You will partner with COEs and leaders, diagnose gaps, and deliver integrated solutions to optimize workforce impact and enable growth.

Qualifications

• Bachelor's degree or advanced degree (where required).
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Responsibilities

• Serve as a strategic advisor to senior executives and leaders, providing expert consultation on complex organizational challenges and leading transformations.
• Diagnose, design and drive OD/OE interventions to solve complex business challenges with alignment to priorities and outcomes.
• Apply OD/OE expertise and systems-thinking to advance culture, change, and leadership development while enabling performance outcomes.

Education

Bachelor's degree

Advanced degree

Job description

Job Description

Serve as a thought-leader in the areas of culture transformation and change enablement to drive organizational, divisional and team success. Partner with HR Centers of Excellence and leaders within the business to develop and integrate OD practices, interventions and solutions to achieve strategic business goals and operational objectives. Conduct analysis in the areas of culture and change and create and implement strategies, solutions, resources and experiences to optimize employee engagement and organizational effectiveness.

The Principal Organizational Development Advisor is a senior individual contributor who leads and advances Organizational Development (OD) and Organizational Effectiveness (OE) strategies to improve organizational performance and enable business outcomes across a complex, multi-entity health care enterprise. This role operates at the intersection of culture, change, team effectiveness, leadership, workforce optimization, and business performance, translating strategy into measurable workforce impact across diverse business areas and stakeholder groups.

The Principal Advisor leads the design and advancement of organizational interventions while partnering closely with HR Centers of Excellence (COEs) and business leaders.

The role combines organizational behavior, human resources, and business strategy to solve complex organizational challenges, enable sustained performance, and strengthen a culture of continuous improvement. Key accountabilities include leading OD/OE initiatives, shaping culture and change strategies and action plans, diagnosing organizational needs through qualitative and quantitative insights, and delivering integrated solutions that align people, strategy, and performance to optimize workforce impact.

WhatYou'llDo

• Serve as a strategic and trusted advisor to senior executives and leaders, providing expert consultation on complex organizational challenges while leading transformations and developing scalable organizational development approaches that enable enterprise growth, integration, and culture alignment.
• Diagnose,designand drive OD/OE interventions to solve complex business challenges, ensuring alignment to strategic priorities,measurableoutcomes,and optimizedworkforceimpact
• Apply advanced OD and OEexpertiseand systems-thinkingto advance culture, organizational change, team effectiveness and leadership development (OD), while enabling performance outcomes through business problem solving, data insights, and performance enablement (OE)
• Lead organizational and workforce system effectiveness efforts, including organization design consultation, operating model effectiveness, governance, decision-making, role clarity, accountability, and cross-functional ways of working that improve organizational performance and enable business outcomes.
• Partner with HR Centers of Excellence (COEs) and business leaders to shape, design, and implement OD strategies, programs, and solutions aligned to enterprise priorities
• Lead the development and advancement of organizational change strategies that align talent, behaviors, and actions to the desired cultural outcomes.
• Conduct and interpret qualitative and quantitative analysis to diagnose organizational gaps, generate workforce intelligence, assess intervention effectiveness, and inform executive decision-making.
• Define success measures, adoption indicators, and impact metrics for OD and OE solutions, including how interventions influence engagement, leadership effectiveness, culture activation, operating effectiveness, and business performance.
• Synthesize data and insights todevelop and guideenterprise-wide and division-specific culture action plans that enablea thrivingorganizationandaccelerate business results
• Strengthen a high-trust, high-performance culture by aligning employee experience, leadership behaviors, and organizational practices.
• Drive execution ofOD and OEinitiatives, partnering with Principal Organizational Development Advisors to ensure alignment to Talent and Organizational Effectiveness and Workforce Optimization priorities.
• Facilitate alignment and drive effective communication across teams and divisions, enabling collaboration, decision-making, and conflict resolution.
• Influence without direct authority across senior leaders, HR partners, COEs, and cross-functional teams, creating alignment where priorities, incentives, timelines, or perspectives may differ.
• Partner with HR COEs to design and deploy leading-edge culture, change, leadership,performanceand team effectiveness resources to meet a variety of learning needsacross multiple delivery modalities.
• Stay current on industry trends, future-of-work developments, emerging methodologies, and leading practices; apply insights to advance workforce readiness and evolve OD/OE strategies and solutions.
• Develop and execute change management and organizational adaptability strategies that strengthen stakeholder alignment, change capacity, employee engagement, and sustained organizational effectiveness.

What You Bring

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Bonus Points

• Advanced degree in Organizational Development, Industrial and Organizational Psychology orotherrelatedfieldpreferred.
• Provenexpertisedesigning and executing OD interventions to solve complex and enterprise-wide business challenges.
• Lead culture transformation initiatives by developing and executing strategic culture roadmaps that strengthen organizational effectiveness, engagement, and business performance.
• Lead the design and implementation of an enterprise-wide organizational development model that aligns culture, talent, and leadership practices across multiple entities.
• Prior experience with scalable team effectiveness and workforce optimization
• Demonstrated expertise in change leadership, including the design and execution of large-scale organizational transformation strategies.
• Working knowledge of Peakon Employee Voice

WhatYou’llGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community
• Work-life balance, flexibility, and the autonomy to dogreat work
• Medical, dental, and vision coverage along withnumeroushealth and wellness programs
• Parental leave and support plus adoption and surrogacyassistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution
• Learn more

WhereYou'llWork

Our Hybrid Flex approach is builton presencewith a purpose, giving you flexibility to work remotely with intentional in-person connection, that supports a workplacethat'sflexible, connected, and future focused.

In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,you'llwork virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$118,691.00 - $189,906.00