Principal Operations Manager (Remote - US)

Jobgether; United States; Remote; USD 144,000 - 170,000; Full time

Job summary

A leading talent matching platform in the United States is seeking a Principal Operations Manager to lead high-impact projects and drive operational excellence. The ideal candidate should have a strong background in strategic initiative leadership and cross-functional project management. This role offers a competitive salary and a remote-first work environment enabling flexible arrangements.

Benefits

Competitive compensation

Remote-first work environment

Flexible paid time off

Comprehensive health coverage

Continuous learning opportunities

Qualifications

• Proven experience leading strategic initiatives and managing cross-functional project portfolios.
• Exceptional interpersonal and relationship-building skills.
• Strong written and verbal communication skills.

Responsibilities

• Lead strategic, cross-functional initiatives with clear accountability.
• Facilitate strategic discussions to enable decisive action.
• Deliver executive-level dashboards and live updates to track progress.

Skills

Strategic initiative leadership

Cross-functional team collaboration

Analytical thinking

Project management tools proficiency

Conflict resolution skills

Tools

SaaS lifecycle management

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Operations Manager in the United States.

The Principal Operations Manager will lead high-impact, cross-functional initiatives that drive operational excellence and measurable business outcomes. This role requires a strategic thinker with strong portfolio management experience, operational rigor, and the ability to coordinate complex projects across diverse teams. You will work closely with executives and functional leaders, creating alignment, resolving dependencies, and ensuring seamless execution of strategic initiatives. The ideal candidate thrives in ambiguity, leverages data-driven insights to inform decisions, and implements scalable processes that enhance organizational efficiency. You will serve as a trusted partner to stakeholders across product, go-to-market, customer success, and IT, guiding the company toward operational excellence and sustained growth.

Accountabilities

• Lead strategic, cross-functional initiatives with clear structures, timelines, and accountability to drive business goals.
• Collaborate with leaders across functions to resolve dependencies, prioritize initiatives, and ensure seamless execution.
• Facilitate strategic discussions to clarify priorities, address conflicts, and enable decisive action across teams.
• Manage and evolve portfolio management frameworks to support business transformation and operational efficiency.
• Oversee planning and collaboration platforms, including tools, content curation, and best practices to enhance team productivity.
• Guide the selection and implementation of project management tools to improve execution transparency and efficiency.
• Deliver executive-level dashboards and live updates to track progress on major initiatives and support data-informed decision-making.

Requirements

• Proven experience leading strategic initiatives, managing cross-functional project portfolios, and driving operational excellence.
• Exceptional interpersonal and relationship-building skills to foster trust and collaboration across all levels of the organization.
• Strong written and verbal communication skills, with expertise in conflict resolution and problem-solving.
• Analytical and logical thinker, with hands-on experience using metrics and analytics to guide decisions.
• Proficiency in modern program and project management tools and frameworks.
• Experience managing SaaS lifecycle initiatives, including product development, go-to-market strategy, and customer lifecycle management.
• Ability to work independently, adapt to changing business needs, and thrive in a fast-paced, remote-first environment.
• Minimal travel may be required.

Benefits

• Competitive compensation ($144,400–$170,000 USD, based on location and experience).
• Remote-first work environment with flexible arrangements.
• Flexible paid time off, including self-care and volunteer days.
• Comprehensive health coverage, including dependents.
• Parental leave and family-friendly benefits.
• Home office setup support and remote work stipends.
• Continuous learning opportunities, including an annual learning stipend.
• Peer-to-peer recognition programs and Employee Assistance Program (EAP) support.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. It compares your profile to the job’s core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias, focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Equal Employment Opportunity: Jobgether is an equal opportunities employer and welcomes applications from diverse candidates.