Principal NetSuite Consultant

Oasis; Louisville (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Oasis Solutions in Louisville, KY is seeking an experienced ERP engagement leader to drive multi-phased implementations across finance, manufacturing, MRP, and distribution. You will guide project teams, shape scopes, mentor consultants, and support sales engineering to win and deliver key engagements.

The role emphasizes client communication, issue resolution, and maintaining project profitability while delivering high-quality outcomes for a growing portfolio of clients across the United States.

Qualifications

• 8+ years of experience in business process analysis and solution design.
• 7+ years of experience in leading teams through multiple projects concurrently.
• Experience leading teams in multi-phased ERP implementations (accounting/finance, manufacturing, MRP, job cost, service, distribution, etc.).
• Experience in performing project or team coordination, including meeting scheduling and preparation.
• Experience in client communication, in person, email, or voice, with emphasis on issue resolution.

Responsibilities

• Leads consulting engagements, including high-level process analysis, process and reporting recommendations, and transactional flow analysis.
• Discovers, scopes, leads, and delivers multiple implementation or service-related projects.
• Provides career path guidance and mentoring to Senior Consultants and Associates.
• Provides sales engineering and other business development support, including product demonstrations and user group meetings.
• Evaluates, troubleshoots, and resolves customer service requests.
• Participates in onsite client visits, often in a leadership role.
• Fields inbound client communication, gathers information, and coordinates internal action, including issue summaries and ticket creation.
• Maintains mastery in core product offerings (Sage 100, NetSuite, Intacct) and related tools; ensures project profitability and scope adherence.
• Aspirations to uphold Oasis Core Purpose and Values.

Skills

ERP implementation

Business process analysis

Team leadership

Project coordination

Client communication

Scope of work

Employee development

Job description

Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States.

Oasis offers the leading software solutions (on-premise and cloud) for accounting and business management (ERP), human resources, payroll, and time & attendance, CRM (Customer Relationship Management), Job Management, Document Management, Warehouse management, and more.

• Leads consulting engagements, including but not limited to high-level process analysis, process and reporting recommendations, and transactional flow analysis.
• Discovers, scopes, leads,and delivers multiple implementation or service-related projects. May enlist the support of or delegate tasks to Senior Consultants, Technical Consultants, ConsultantsorAssociateConsultants.
• Providescareer path guidance and mentoring to Senior Consultants, Technical Consultants, ConsultantsorAssociateConsultants.
• Provides sales engineering and other business development-related support, including product demonstrations, attending association meetings, and participating in user group meetings.
• Evaluates, troubleshoots,and resolves customer service requestssubmittedby customers to our helpdesk in either a level 2 or level 3 role.
• Participates in onsite and in-house client visits, most often in a leadership role.
• Fields inbound client communication, gathers information,and coordinates internal action asrequired, including providing issue summary and issue ticket creation.
• Achieves master-level competency in the relevant core product offering (Sage 100, NetSuite,
  Intacct, etc.) and applicable database and reporting engines and select 3 rd party projects within mutually establishedtimeframes.
• Responsible for project and engagement profitability and scope adherence.
• Aspires to andmaintainsthe Oasis Core Purpose and Values.
• All other duties as assigned.

Qualifications and Competencies Summary:

• Experience leading teams in multi-phased ERP implementation (accounting/finance, manufacturing, MRP, job cost, service, distribution, etc.) including planning, delegation, status updates, functional and technical work, process flow discovery, design and mapping, training, testing, go-live support,and project management.
• 8+ years of experience in business process analysis and solution design or related experience.
• 7+ years of experience in leading teams through multiple projects concurrently.
• Experience in performing project or team coordination, including meeting scheduling and preparation.
• Experience in client communication, in person, email, or voice, with emphasis on issue resolution.
• Experience in generating scopes of work, including discovery, design,planning,and delivery to the letter of said scope.
• Experience in employee development,utilizingan existing career path framework.