Principal Member of Technical Staff - AI/ML

AT&T; Middletown Township (NJ); On-site; USD 160,000 - 271,000; Full time

Job summary

A leading connectivity and technology company is seeking a Principal Member of Technical Staff to enhance network operational efficiencies through AI and Machine Learning. This role demands expertise in developing automated solutions that improve customer experience and reduce costs while presenting a dynamic opportunity to lead innovative projects.

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental and Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accident Insurance

Employee Assistance Programs

Wellness programs

Employee discounts on AT&T products and services

Qualifications

• Expert-level knowledge of AI/ML technologies and cloud systems required.
• Deep understanding of RAN and Fiber technologies necessary.
• Strong network and software development background essential.

Responsibilities

• Collaborate with teams to identify use cases and develop AI/ML models.
• Lead development of new AI/ML solutions for service assurance.
• Provide technical leadership in automation processes.

Skills

AI/ML technologies

cloud-based systems

containerization

microservices

open-source tools

network monitoring platforms

data analytics

Education

PhD in approved field

Masters with 6 years experience

Bachelors with 8 years experience

Job description

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the posted location(s). No relocation is offered.

Overview

Position is required for providing Artificial Intelligence—including Generative AI—and Machine Learning-based automation solutions aligned with the company's strategic direction for network operational efficiencies that result in cost reduction and improved customer experience.

Supports AT&T's key initiatives in service assurance by developing data pipelines and AI/ML models within a highly complex technical architecture. AI and Machine Learning-enabled automation offer significant impact in reducing operational costs and enhancing customer experience, enabling dynamic ticket correlation, root cause analysis at scale, predictive analysis for issue prevention, anomaly detection, and insights into customer behavior and traffic trends.

Key Roles and Responsibilities

• Serve as a technical thought leader collaborating with Network Ops, Access Construction and Engineering, Labs, Network Systems teams to identify use cases, acquire data, provide insights through data analytics, define AI/ML models, and integrate new automated processes and software flows with operations.
• Innovate and lead the development of new AI/ML solutions for Service Delivery and Service Assurance applications.
• Develop AI/ML algorithms and cloud-based utilities addressing various use cases, laying the foundation for future efforts.
• Provide strong technical leadership in this complex technical domain, leveraging knowledge of existing systems and transforming data, processes, and capabilities for future solutions.

Qualifications

• Strong network and software development experience with expert-level knowledge of AI/ML technologies, cloud-based systems, containerization, microservices, open-source tools, platforms, architecture, and security.
• Deep AI/ML knowledge with ongoing learning in this rapidly evolving field, along with understanding of RAN, Fiber technologies, and network monitoring platforms and data.

Education and Experience

• PhD in an approved field with at least 4 years of relevant experience, or Masters with at least 6 years, or Bachelors with at least 8 years of relevant experience from an accredited university.

Our Principal Member of Technical Staff earns between $160,900 - $270,400 USD annually, with additional benefits. Starting salary depends on location, experience, expertise, and education.

Perks and Benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement
• Paid Time Off and Holidays (minimum 23 vacation days + 9 holidays)
• Paid Parental and Caregiver Leave
• Additional sick leave (unprotected)
• Adoption Reimbursement
• Disability Benefits
• Life and Accident Insurance
• Supplemental benefits: critical illness, accident, hospital indemnity, legal
• Employee Assistance Programs
• Wellness programs
• Employee discounts on AT&T products and services

#LI-Onsite – Full-time office role

AT&T is leading the future of connectivity and technology. Join us to be part of industry innovation, creating the world you envision. Ready to #transformdigital with us?

Apply now!

Weekly Hours: 40

Time Type: Regular

Location: USA:NJ:Middletown / S Laurel Ave - Bldg A:200 S Laurel Ave Bldg A

Salary Range: $160,900 - $270,400

AT&T is an equal employment opportunity employer, providing accommodations for individuals with disabilities. We do not initiate background checks until an offer is made.