Principal Enterprise Architect Customer Channels Corporate Apps

Blue Star Partners LLC; Columbus (OH); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Principal Enterprise Architect specializing in customer channels and corporate applications to drive enterprise transformation at a utilities client. This hybrid role involves collaboration across various teams to ensure effective architectural practices and facilitate integration strategies. Candidates must have extensive experience in application modernization and enterprise architecture leadership.

Qualifications

• 10+ years of enterprise architecture experience including oversight of corporate and customer-facing applications.
• Experience leading architecture across domains like Salesforce, SAP, HR, Marketing.
• Strong knowledge of cloud platforms and application modernization.

Responsibilities

• Provide architectural leadership across customer channel and corporate systems.
• Develop and maintain enterprise architecture blueprints aligned to business objectives.
• Drive integration strategies and API-first design across platforms.

Skills

Cross-functional communication

Stakeholder management

Composable architecture

Microservices

Customer engagement platforms

Application modernization

Cloud migration strategies

API-first architecture

Agile development

DevSecOps

Education

Bachelor’s degree in Computer Science

Certifications in enterprise architecture (e.g., TOGAF)

Cloud/application platform certifications (e.g., Salesforce Architect)

Tools

Salesforce

SAP

ServiceNow

Docker

Kubernetes

Jenkins

GitHub

Postman

Job description

Job Title: Principal Enterprise Architect – Customer Channels & Corporate Applications
Location: Hybrid – Columbus, OH (Onsite Tuesday and Wednesday; Remote Monday, Thursday, and Friday)
Duration: 6/16/2025 – 6/15/2026 (Possibility of Extension)
Rate: $75 – $85/hour (Based on experience)
Contract Type: W-2 only (U.S. Citizens and Green Card holders only; no C2C or sponsorship)

**
Position Overview**

We are seeking a highly experienced Principal Enterprise Architect with expertise in customer channels and corporate application architecture to support enterprise-wide transformation initiatives at a utilities client. This role focuses on guiding the design and integration of customer-facing and corporate systems, including HR, marketing, supply chain, sales, and service platforms.

The selected candidate will report to the Head of Architecture and work across Application Development, Infrastructure, Security, Data & Analytics, and PMO teams. A skills assessment will be required as part of the evaluation process.

**
Key Responsibilities**

• Provide architectural leadership across customer channel and corporate systems, including commerce, CRM, HR, marketing, and supply chain applications
• Develop and maintain enterprise architecture blueprints, transformation roadmaps, and reference models aligned to business objectives
• Lead solution design reviews and architecture governance processes, ensuring standards, scalability, and security
• Collaborate closely with business stakeholders to align application strategy with enterprise objectives and technology standards
• Drive integration strategies and API-first design approaches across platforms such as Salesforce, SAP, and ServiceNow
• Facilitate architecture planning across core capability areas including customer experience, composable architecture, and intelligent automation
• Mentor and support junior architects across teams, and contribute to knowledge-sharing initiatives
• Guide adoption of best practices in DevSecOps, runtime environments, and secure application development

**
Required Qualifications**

• 10+ years of enterprise architecture experience, including oversight of corporate and customer-facing applications
• Experience leading architecture across multiple domains such as Salesforce, SAP, HR, Marketing, and Customer Service systems
• Strong knowledge of application modernization, cloud migration strategies, and corporate IT platforms
• Experience with API-first architectures, cloud platforms (Azure/AWS), and on-prem to cloud migrations
• Hands-on knowledge of tools and technologies including:
  • Salesforce, SAP, ServiceNow
  • Concourse, Copado, Copilot, Docker, Gearset, GitHub, Jenkins, Kubernetes, Postman
• Familiarity with architecture domains including:
  • Agile Development, AI/ML, Integration, DevSecOps, HR, Customer Service, Marketing, Supply Chain, Runtime Environments, and Security

**
Skills and Competencies**

• Strong cross-functional communication and stakeholder management skills
• Deep understanding of composable architecture, microservices, and customer engagement platforms
• Knowledge of TOGAF, ITIL, and enterprise architecture tools like LeanIX
• Proficient in Microsoft Office tools including Word, Excel, PowerPoint
• Demonstrated leadership in:
  • Organizing and Setting Priorities
  • Managing and Measuring Work
  • Motivating Others
  • Building Peer Relationships
  • Driving Continuous Improvement

**
Education & Certifications**

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Certifications in enterprise architecture (e.g., TOGAF) or cloud/application platforms (e.g., Salesforce Architect, AWS/Azure certifications) are strongly preferred