Principal Engineer, IT Cloud

Edwards Lifesciences; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company in medical technology, Edwards Lifesciences, seeks a Cloud Operations Engineer to enhance AWS infrastructure solutions and support critical cloud operations. The candidate will implement automation, optimize systems, and manage incidents. Ideal for someone with extensive cloud expertise and a proactive mindset.

Qualifications

• 5+ years of experience in Cloud Operations/DevOps.
• Expertise in AWS services such as EC2, S3, RDS.
• Experience in managing Windows and Linux Server environments.

Responsibilities

• Design and implement AWS infrastructure solutions.
• Support day-to-day Global Cloud Operations mainly on AWS.
• Perform root cause analysis for critical incidents.

Skills

Troubleshooting skills

Automation using Python

Cloud technologies expertise

Education

Bachelor’s or Master’s degree in Computer Science

Tools

AWS

PowerShell

Linux Server

Job description

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

How you will make an impact:

• Serve as a senior technical escalation point for cloud operations issues.
• Design and implementation of AWS infrastructure solutions, best practices for performance, scalability, security, and cost efficiency
• Identify automation opportunities to improve operational efficiency using Python, PowerShell, Bash, AWS CLI, or other scripting tools
• Support day-to-day Global Cloud Operations primarily on AWS infrastructure
• Handle incident and request tickets using platforms such as ServiceNow
• Experience in managing and supporting Windows Server 2016, 2019, 2022 and Linux/RedHat environments
• Troubleshoot and maintain core AWS services such as EC2, FSx, RDS, IAM, S3, VPC, and other related services
• Collaborate with Cloud Architecture and DevOps teams to support scalable and secure solutions
• Support DNS, DHCP, and IP address management systems including AWS Route 53 and Infoblox
• Perform proactive monitoring, performance optimization, and ensure operational health of systems
• Perform root cause analysis for critical incidents and support continuous improvement efforts
• Maintain and improve documentation such as technical runbooks, SOPs, and incident handling procedures
• Willingness to participate in On-Call rotations, including occasional weekend support

What you'll need (Requirements) :

• Bachelor’s or Master’s degree in Computer Science or equivalent field.
• 5+ years of experience in Cloud Operations\Devops or IT Infrastructure Support roles.
• Proven hands-on expertise in AWS (primary focus); Azure is an added advantage.
• Strong troubleshooting skills across operating systems and cloud platforms.
• Excellent communication skills and ability to manage high-pressure, critical incidents.
• Self-starter with a proactive mindset and strong sense of ownership.

What else we look for (Preferred) :

• Demonstrated expertise in Amazon Web Services (AWS), with hands-on experience in services such as EC2, S3, RDS, FSx, EKS, ECS, ELB, Lambda, AWS Organizations, and Control Tower.
• Knowledge in cloud networking, including VPC design, subnets, routing, security groups, NACLs, DNS management using Route 53 and Infoblox and DHCP.
• Proven experience in Windows Server administration, including system configuration, monitoring, and troubleshooting
• Proven experience in Linux Server administration, with the ability to manage, secure, and optimize Linux-based environments
• Skilled in Python scripting for infrastructure automation, monitoring, and operational tooling
• Experience in applying patch management practices for both Windows and Linux servers
• Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation for provisioning and managing cloud resources
• Familiarity with CI/CD pipelines and Kubernetes orchestration, enabling efficient deployment and management of containerized applications
• Exposure to multi-cloud environments, particularly Microsoft Azure
• Familiarity with virtualization technologies such as VMware
• Experience with infrastructure and application monitoring tools (e.g., CloudWatch, New Relic)
• Professional certifications such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or Certified Kubernetes Administrator (CKA), AWS Networking.

About the company

Edwards Lifesciences is an American medical technology company headquartered in Irvine, CA, specializing in artificial heart valves and hemodynamic monitoring.

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