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Liberty Mutual Insurance seeks a Portfolio Principal Engineer to lead complex data and software solutions across the USRM Data & Analytics Tech portfolio. You will collaborate with engineering teams and stakeholders, influence architecture decisions, and mentor junior engineers in an agile, startup-like environment within a Fortune 100 company.
The role requires deep expertise in full stack development, data systems, tagging platforms, and analytics tools, with hybrid work requiring two
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Hiring Manager: Roscoe Woods, Director Engineering - USRM Data & Analytics Tech
Description:
Do you have the skills-and drive-to join a technology team that's working to digitally transform Liberty Mutual? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a Principal Engineer at Liberty Mutual, you'll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up and the full backing and comprehensive benefits of a Fortune 100 company.
This role is hybrid requiring 2 days in the office a week in one of our tech hubs: Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN, and Columbus, OH
We encourage you to apply and bring your expertise if you're a:
Technical problem solver: Going far beyond simply developing error-free source code, test scripts, components and system architectures, you'll document and build deployment guides aimed at maintaining robust, relevant applications, integrations and data patterns.
Motivated mentor: Exercise your technical chops while coaching and collaborating with junior engineers.
Forward thinker: Merely fixing a problem isn't enough - using your proactive mindset and initiative, you'll also identify opportunities to enhance performance, quality and efficiency.
Under general direction, acts as a technical expert who consults on highly complex projects. Responsible for the analysis, development and execution of complex software and data solutions, to manage the information lifecycle needs of the organization. Develops, models, constructs, tests and maintains applications and data architectures for data collection, database, analytical/reporting, or data science systems. Establishes and builds data systems including providing standards, policies, practice, procedures, governance and quality assurance for data deliverables. Recommends methods to improve data reliability, quality, and efficiency. Devises or modifies procedures to solve technical problems. Leads and directs the work of team members. May mentor junior team members.
The Portfolio Principal Engineer (PPE) role within the DAE BDSE Digital, Customer and Service data delivery portfolio is the technical leader who collaborates with various domain stakeholders, engineering teams, and leadership to ensure that the teams have the necessary support and expertise to deliver maximum business value to our customers.
Functionally, the PPE reports to the Portfolio Engineering Director and coordinates with TTT as needed for cross portfolio solutioning. The PPE’s time will be spent working with the engineering teams, leadership, and stakeholders directly – while collaborating with TTT on department wide best practices and solutions, providing feedback on technical proposals and initiatives, and operating within an autonomous Kanban model.
This role is an exciting opportunity for a strong Principal Engineer who is willing to step out of their comfort zone, take on new technical and process challenges, and work to enhance their leadership skillset in high-demand SDLC environment
Full Stack Development, Software Engineering, back-end application/platform engineering expertise within the digital and data spaces is most needed for this role.
Experience with Tealium Tag Management, Tealium CDP, Adobe and Snowflake. These platform/tools are similar to others in the industry, i.e. Ensighten, Google Analytics, Google Tag Management, Content Square, HEAP etc. Experience with client and service side collection.
The PPE supports application and web analytics collection platforms to track and analyze user interactions on Liberty’s customer and agent facing websites and applications to optimize digital performance.
Experience with tag management platforms like Tealium, or Google Tag Manager (GTM), and Analytics systems such as Adobe Analytics, CJA, Customer Data Platform (CDP), Google Analytics, and solid foundation in JavaScript and back/front-end development is ideal.
The PPE will ensure a consistent tagging approach that enables desired reporting while validating tagging and usability within both Adobe Analytics UI as well as raw clickstream data – during feature releases as well as any necessary regression testing.
This role requires collaboration with cross-functional teams to define tagging requirements for digital properties, such as websites, mobile apps, and other digital platforms.
Additional required skills: backend services (Java Script, AWS [SQS, SNS, S3, CDK, Lambda], RESTful APIs, PCF, and Kafka) in addition to Tealium Tag Management System, Adobe Analytics variable mapping, Heap Analytics and Galileo.js (autocapture)/Galileo API.
Experience: In-depth knowledge of diverse and emerging technologies and new architectural concepts and principles. Knowledgeable in digital and data engineering languages and tools. In-depth understanding of layered solutions and designs; in-depth understanding of shared data engineering concepts and product features, as well as security minded. Highly developed negotiation, consensus building & influencing skills, facilitation and the adaptability to respond to change quickly. Ability to effectively collaborate with all levels of the organization.
Enterprise Business Knowledge: In-depth understanding and helps articulate business operations, key business decisions, and technology implications within a single business process. Identifies business process improvements that address highly complex technology gaps within a single business process. Builds in-depth knowledge of technology enablers. Consult on highly complex technology enabled recommendations to address gaps within a single business process.
Scoping and Planning: Documents existing processes, organizational structures, architectures and external systems. Selects the appropriate tools to prepare deliverables; participates in the development of tools and methodologies and adapts them to the organization environment.
Tools and Programs: Consults on designing and developing complex programs and tools to support ingestion, curation and provisioning of complex enterprise data to achieve analytics, reporting, and data science. Involved in and contributes to development and enhancement of solutions for gaps.
Design and Build: Designs, data models and builds complex data provisioning workflows/pipelines, physical data schemas, extracts, data transformations, and data integrations.
Designs and builds complex data architecture and applications that enable reporting, analytics, data science, and data management and improves accessibility, efficiency, governance, processing, and quality of data.
Deploy/Implementation: Supports the Solutions Engineer in implementation. Support can include but is not limited to; cutover plans, post-implementation support, any issues/defects, transition planning, and knowledge sharing efforts.
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