Principal Digital Product Manager — Find a Doctor

Blue Shield of CA; Long Beach (CA); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Blue Shield of California is seeking a Digital Product Manager, Principal to lead the Find a Doctor and digital search experiences. You will shape the product strategy, own the roadmap, and partner with cross-functional teams in a fast-paced Agile environment to deliver consumer-facing web and mobile features.

This role emphasizes analytics, KPIs, and senior-leadership communication. You will influence product decisions, optimize search experiences (Elasticsearch experience preferred), and

Qualifications

• Requires a bachelor's degree or HS diploma with 4 years of additional relevant experience.
• Requires at least 10 years of prior relevant experience including product management, management consulting or entrepreneurship.
• Experience with digital product management, owning consumer web/mobile products from strategy to launch.
• Experience defining product roadmaps, writing user stories, and working in Agile environments.
• Experience using product analytics, KPIs and user insights to drive outcomes.
• Experience developing or optimizing digital search experiences; Elasticsearch or similar is preferred.
• Healthcare, health plan, payer, or regulated industry experience preferred.
• Ability to improve product operating models and cross-functional processes.
• Strong communication skills for presenting strategy and outcomes to senior leadership.

Responsibilities

• Define and own the short- and long-term product roadmap for Find a Doctor and search experiences.
• Lead cross-functional teams in an agile environment to deliver requirements, analytics, design reviews, and delivery.
• Partner with stakeholders to refine and execute digital product strategies.
• Monitor product performance using analytics and KPIs to drive measurable improvements.

Skills

Product management

Management consulting

Entrepreneurship

Digital product management

Agile

Product analytics

Analytics

Elasticsearch

Search technologies

Healthcare industry

Cross-functional leadership

Stakeholder communication

Education

Bachelor’s degree

High School Diploma / GED

Job description

Blue Shield of California is seeking a Digital Product Manager, Principal to lead the Find a Doctor and digital search experiences. You will shape the product strategy, own the roadmap, and partner with cross-functional teams in a fast-paced Agile environment to deliver consumer-facing web and mobile features.

This role emphasizes analytics, KPIs, and senior-leadership communication. You will influence product decisions, optimize search experiences (Elasticsearch experience preferred), and