Principal Database Administrator

Epicor Software Corp; Cleveland (OH); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Education Support

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor Software Corp is seeking a Principal Database Administrator to ensure stability, security, and availability of GovCloud databases supporting Epicor customers. You will design, implement, and monitor databases, mentor team members, and drive best practices across the organization.

You will advise management, lead complex DB projects, and apply telemetry to keep systems reliable and performant, leveraging your extensive experience with SQL databases and MS Access.

Qualifications

• Bachelor of Science in Information Technology, Computer Science, or related field, or equivalent practical experience.
• 8+ years' applicable experience with 3+ years specialized or industry experience.
• Ability to propose and implement new ideas, lead a team to meet deadlines, and manage schedules effectively.
• Excellent written and oral communication skills, with the ability to mentor others.
• Analytical thinking and creative problem-solving skills.
• Recognized as a thought leader and change agent.
• Expertise in running Microsoft Access queries and updates, with broad database management experience.

Responsibilities

• Advise management on database concepts and translate data models into designs that meet standards.
• Install, configure, and maintain DBMS software on servers.
• Design, implement, and maintain complex databases including security considerations.
• Apply telemetry and observability practices using Datadog to improve reliability and performance.
• Deliver training, mentorship, and support to other Database Admins.
• Recommend and implement best practices and monitor industry trends.
• Lead and manage database projects with deadlines and schedules.

Skills

Leadership

Analytical thinking

Creative problem-solving

Mentoring

Communication

MS Access

Database design

Team management

Datadog

Education

B.S. in IT/CS or related field

Tools

Datadog

Job description

Your journey as a Principal Database Administrator starts here! This role is essential to maintaining the stability, security, and availability of GovCloud database environments that support Epicor customers. The Principal Database Administrator design, implement, and support databases to meet business requirements, develop database strategies, and ensure robust system monitoring. You will play a key role in advising management, mentoring team members, and driving best practices for database management. We are seeking applicants with strong leadership, analytical thinking, and creative problem-solving skills.

What You Will Be Doing:

• Advise management on database concepts and functional capabilities, translating data models or user specifications into designs that comply with standards, guidelines, procedures, and processes.
• Install, configure, and maintain database management system product software on database and application servers.
• Design, implement, and maintain complex databases, including access methods, access time, device allocation, validation checks, organization, protection, and security.
• Apply telemetry and observability practices to interpret database metrics, and other operational signals using Datadog or comparable monitoring tools; identify patterns, anomalies, and potential root causes to improve database reliability and performance.
• Deliver formal and informal training, mentorship, and support to other Database Admins.
• Recommend and implement best practices, keeping up with external trends to incorporate into products and processes.
• Lead and manage database projects, ensuring deadlines are met and schedules are maintained.

What You Will Likely Bring:

• 8+ years' applicable experience and demonstrated success/knowledge, including 3+ years of specialized or industry experience.
• Bachelor of Science degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Ability to propose and implement new ideas, lead a team to meet deadlines, and manage schedules effectively.
• Excellent written and oral communication skills, with the ability to mentor others.
• Analytical thinking and creative problem-solving skills.
• Recognized as a thought leader and change agent.
• Expertise in running Microsoft Access queries and updates, with broad database management experience.

Sponsorship

This position is not eligible for employment-based immigration sponsorship now or in the future. Applicants must be authorized to work in the United States without Epicor sponsorship.

Export Control

This position requires access to customer information subject to U.S. export-control laws, including the International Traffic in Arms Regulations (ITAR). Candidates must be U.S. persons as defined by applicable law or otherwise eligible to obtain any required U.S. government authorization to access such information. Any offer of employment is contingent upon Epicor's determination that the candidate can lawfully be provided the access required for the position. For these purposes, a U.S. person generally includes a U.S. citizen or national, lawful permanent resident, refugee, or asylee.

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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future‑ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you‑that's who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.