Principal, Data Center Operator

Oracle; North Dakota; On-site; USD 91,400 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings Plan with company match

Flexible vacation days

Paid parental leave

Job summary

Oracle in North Dakota is seeking a qualified professional to manage data center operations, focusing on performance analysis, incident resolution, and expansion projects. The role requires expertise in process improvements and advanced automation tools to maintain efficient operations.

The successful candidate will be responsible for collaborating across functions, monitoring facility health, and leading project teams to optimize data center environments. A comprehensive benefits package and a competitive salary range are offered.

Qualifications

• Experience with data center operations and process improvement methodologies.
• Technical skills to address escalated incidents and automation expertise.
• Knowledge of industry trends and best practices.

Responsibilities

• Manage performance analysis for data centers and monitor facility health.
• Lead on-the-ground teams to resolve incidents and mitigate risks.
• Oversee new region builds and expansion projects.

Skills

Data Center Operations

Process Improvement

Automation Tools

Root Cause Analysis

Project Management

Job description

Job Description

Independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics—directing component upgrades and infrastructure changes to optimize data center efficiency and stability.

Responsibilities

• Site Portfolio Management: Independently responsible for at least one and occasionally multiple data centers.
• Performance Monitoring and Analysis: Leads performance trend analyses related to capacity, temperature, availability, cleanliness and other aspects, identifies significant patterns, and suggests operational improvements. Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. Partners across functions and regions to identify, measure and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects and ensure alignment with strategic objectives.
• Issue Management and Automation: Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. Oversees and provides support for escalated complex technical issues. Triages and/or escalates issues, implements advanced automation, scheduling and monitoring tools to mitigate potential problems effectively. Identifies, documents and validates issues, processes and solutions, ensuring the data center knowledge base is comprehensive and up-to-date. Prepares for, and when needed executes incident or crisis management protocols in alignment with business continuity plans. Performs Root‑Cause Analysis following crises or incidents, and updates documentation to capture process improvements.
• Data Center Expansion Support: Leads and oversees new region builds and expansion activities, both onsite and remotely, acts as primary liaison with project teams and data center engineering, ensuring all timelines and capacity needs are strategically managed for expansion projects and site builds.
• Installation and Maintenance: Provides oversight for installations, repairs, inventory management and logistics tasks; directs efforts to replace and upgrade components; advises on high‑level purchases or upgrades for data centers and oversees implementation; leads planning and execution of rack deployments, installations and network physical infrastructure upgrades/changes; ensures proactive maintenance of the Data Center facility with regard to efficiency and stability (e.g. containment, airflow & pressure, power trains).
• Planning & Execution: Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately‑sized project or initiative, efficiently delegates, monitors and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.
• Collaboration & Partnership: Collaborates across the organization to align on expectations and achieve shared objectives, leverages understanding of business leaders and stakeholders to ensure proposed solutions meet their needs, supports inclusivity by actively listening to diverse perspectives, ensuring others feel heard and respected.
• Problem Solving: Identifies and addresses moderately complex issues, analyzes a wide range of data and/or information to identify solutions, proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions, reviews, contributes to and documents problem‑solving strategies.
• Continuous Learning: Pursues learning opportunities to expand knowledge and skills, stays up‑to‑date with latest industry trends and best practices, proactively seeks and leverages ongoing feedback and training to improve skills, coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.
• Continuous Improvement: Develops ideas, recommends updates and collaborates on implementing process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams and evaluates impact on key stakeholders, solicits feedback from others for alternative approaches and methods.
• Performance and Development: Contributes to talent development pipeline by participating in candidate interviews, assessing candidates and providing hiring recommendations.

Qualifications

Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Salary, Range, and Benefits

US: Hiring Range in USD from: $91,400 - $187,000 per year. May be eligible for bonus and equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

EEO Statement

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Accessibility

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.