Principal Customer Quality Engineer

GLOBALFOUNDRIES U.S. 2 LLC; Essex Junction (VT); On-site; USD 85,000 - 146,000; Full time

Job summary

GlobalFoundries is seeking a Customer Quality Engineer to lead quality and reliability efforts across Fab 9 and other GF fabs. You will coordinate cross-functional teams, drive issue resolution, and communicate progress to customers and leadership.

The role demands a bachelor's (or higher) in engineering, 4–5+ years in related fields, and strong English communication. Prior experience with IATF16949 or VDA6.3 audits is preferred. Salary range reflects US market and location-based considerations.

Qualifications

• Education – Engineering or Technology-related bachelor's degree is required.
• Experience - minimum of 4-5 years in Process Engineering, Tech Development, Reliability, or Process Integration.
• Experience in semiconductor manufacturing quality systems and strong communication skills.
• Fluency in English, both written and verbal, and ability to manage multiple tasks.

Responsibilities

• Drive cross-functional teams to address and close all quality issues raised by clients and perform in-fab issue resolution.
• Communicate status of quality tasks and metrics to management, customers, and internal teams.
• Lead quality meetings with GF teams or customers and plan customer audits.
• Follow up on internal audits and ensure effectiveness of corrective actions.

Skills

Quality engineering

Process engineering

Reliability

Technical writing

Communication skills

Education

Bachelor's degree in Engineering or Technology

Master's degree in engineering / STEM

Tools

IATF16949

VDA6.3

Statistical analysis

Job description

About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:

The Customer Quality Engineering (CQE) team provides leadership and technical support on quality and reliability issues to internal and external customers and works closely with the Fab teams to ensure we have robust quality systems and processes to deliver on business commitments. In this role, you will provide technical leadership to drive quality and reliability issues and improvement opportunities to closure. You will also have the opportunity to work with cross-functional teams and other GlobalFoundries Fabs to drive strategic initiatives that directly impact customer satisfaction.

Essential Responsibilities:

Drive cross-functional teams to address and close all Quality issues raised by clients; contribute to similar in-fab issue resolution Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams Lead quality meetings with GF internal teams or with customers Work across functional teams in Quality, Manufacturing, Sales, Supply and others, both within Fab 9 and across all fabs Establish Standard Work quality-related continuous Improvement activities and Key Performance Indicators (KPIs) Serve as focal point for bringing the “voice of the customer” to other Fab 9 teams Planning and coordination of customer audits; Follow-up on internal audits CAR closure and ensure effectiveness in corrective actions implemented.

Other Responsibilities:

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Other duties as assigned by manager.

Required Qualifications:

Education – Engineering or Technology-related bachelor's degree Experience - minimum of 4-5 years of diverse relevant skills (Process Engineering, Tech Development, Reliability, Process Integration) Experience in semiconductor manufacturing process and quality systems Strong communication skills Fluency in English Language – both written & verbal Strong organizational skills; demonstrated ability to manage multiple tasks simultaneously and able to react to shifting priorities to meet business needs. Results oriented and focused on quality of work Excellent structured problem-solving skills Strong presentation and technical writing skills, as well as verbal communication skills.

Preferred Qualifications:

Master's degree in engineering / STEM related field Previous audit experience and/ or experience with IATF16949 or VDA6.3 audit standards Ability to work effectively and efficiently with diverse teams and clients Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.

Expected Salary Range $85,000.00 - $146,000.00 The exact Salary will be determined based on qualifications, experience and location.

Requests for accommodation will be considered on a case-by-case basis.

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

We shape what's essential At GlobalFoundries you will find a vibrant work environment where collaboration and innovation thrive. Our diverse and global team shares a culture of respect and inclusivity, representing the best in the industry. We celebrate success together and are united by our dedication to excellence and our desire to improve and empower the world.