Principal Customer & Marketing Insights Analyst (Voice of Customer) - Remote

Prime Therapeutics; Home (PA); Remote; USD 150,000 - 184,000; Full time

Job summary

A healthcare services organization is seeking a Research and Insights Lead to serve as a subject matter expert. This role includes leading research projects, mentoring junior analysts, and promoting data-driven decision-making. The ideal candidate has a bachelor's degree, over 7 years of experience in market research, and strong analytical skills. Remote work flexibility enhances the work-life balance.

Benefits

Career advancement opportunities

Collaborative work environment

Professional development training

Qualifications

• 7+ years of relevant experience in market research, customer insights, or competitive insights.
• Must be eligible to work in the United States without sponsorship.
• Exceptional analytical and reporting capabilities.

Responsibilities

• Serve as the internal research and insights subject matter expert.
• Lead quantitative and qualitative research projects.
• Analyze research findings and create impactful presentations.

Skills

Analytical capabilities

Proficiency in Microsoft Office

Attention to detail

Education

Bachelor’s degree in business, marketing, or related field

HS diploma or GED

Tools

Microsoft PowerPoint

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity

• Salary up to $184,000.00 based on experience and skills
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment with cross-functional relationships
• Chance to influence strategic business decisions through data-driven insights
• Remote work flexibility, allowing for a better work-life balance
• Engaging presentations and training opportunities for professional development

What to Expect (Job Responsibilities)

• Serve as the internal research and insights subject matter expert, leading complex research initiatives
• Establish relationships with leaders to promote a culture of data-driven decision making
• Lead quantitative and qualitative research projects, including design, data collection, analysis, and reporting
• Analyze research findings to create impactful presentations and actionable recommendations for leadership
• Mentor junior analysts by providing training, feedback, and guidance

What is Required (Qualifications)

• Bachelor’s degree in business, marketing, or related field; HS diploma or GED is required
• Minimum of 7 years of relevant experience in market research, customer insights, or competitive insights
• Must be eligible to work in the United States without the need for work visa or residency sponsorship
• Exceptional analytical and reporting capabilities with strong attention to detail
• Strong proficiency in Microsoft Office, particularly PowerPoint

How to Stand Out (Preferred Qualifications)

• MBA or other advanced degree
• Experience in PBM or healthcare industry
• Familiarity with Qualtrics or other survey platforms

#HealthcareServices #MarketResearch #CustomerInsights #RemoteWork #CareerGrowth

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