Principal Consultant - Loan Boarding

ICE Clear Europe Limited; Jacksonville (FL); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Intercontinental Exchange, Inc. seeks a Loan Boarding Principal Consultant to lead senior client engagements, guiding financial institutions through end-to-end loan boarding implementations—from discovery through post-go-live support.

The role requires deep expertise in moving data from source systems to the MSP mortgage servicing platform and in data mapping methodologies. You will own MSP data-mapping workflows, validate boarded loans against platform fields, mentor junior consultants, and

Qualifications

• 7+ years of experience in mortgage servicing, loan boarding, or mortgage technology consulting.
• Deep hands-on experience with MSP servicing platform.
• Proficiency with field-level data mapping.
• Strong understanding of loan boarding concepts, file data structures, and system integration workflows.
• Experience with loans including Conventional, FHA, VA, USDA, ARM, HELOC, and construction loans.
• Knowledge of mortgage regulatory requirements including HMDA, MERS, escrow, and MI guidelines.
• Excellent communication skills to present complex concepts to technical and non-technical audiences.
• Ability to manage multiple client engagements simultaneously in a fast-paced environment.

Responsibilities

• Lead complex loan boarding implementations for mortgage servicers, credit unions, and lenders.
• Serve as the primary advisor on Boarding API integration, field mapping, and data validation.
• Translate technical requirements into client-facing documentation and training materials.
• Partner with clients to analyze source loan data and remediate data quality issues.
• Lead client workshops, discovery sessions, and status meetings with stakeholders at all levels.
• Collaborate with internal teams to communicate client needs and drive platform enhancements.
• Mentor junior consultants on boarding methodologies and best practices.
• Validate boarded loans against MSP transaction fields to ensure data integrity.
• Support UAT planning and execution, including test case design and defect triage.
• Stay current on regulatory changes (HMDA, RESPA, TILA) and their impact on data requirements.

Skills

Client relationship management

Data analysis

Technical writing

Cross-functional collaboration

Attention to detail

Tools

MSP platform

Job description

Job Purpose

The Loan Boarding Principal Consultant serves as the senior subject matter expert on loan boarding product. This individual leads client-facing engagements, guiding financial institutions through the end-to-end implementation of loan boarding solutions — from initial discovery through post-go-live support. The role requires deep expertise in the movement of data from a source to the MSP mortgage servicing platform and data mapping methodologies.

Responsibilities

• Lead complex loan boarding implementations for mortgage servicers, credit unions, and correspondent lenders, ensuring accurate and timely transfer of loan data into servicing systems
• Serve as the primary technical and functional advisor to clients on Boarding API integration, field mapping, and data validation
• Translate complex technical requirements into clear client-facing documentation, training materials, and job aides
• Partner with clients to analyze source loan data, identify data quality issues, and develop remediation strategies prior to boarding
• Lead client workshops, discovery sessions, and status meetings with stakeholders at all levels
• Collaborate with internal development, QA, and product teams to communicate client needs and drive platform enhancements
• Mentor junior consultants and analysts on boarding methodologies, system configurations, and best practices
• Validate boarded loans against MSP transaction fields (ARM, escrow, MI, HMDA, MERS, etc.) to ensure data integrity
• Support UAT planning and execution, including test case design and defect triage
• Stay current on regulatory changes (HMDA, RESPA, TILA) and their impact on loan boarding data requirements

Knowledge and Experience

• 7+ years of experience in mortgage servicing, loan boarding, or mortgage technology consulting
• Deep hands‑on experience with MSP (Black Knight / ICE Mortgage Technology) servicing platform
• Proficiency with field‑level data mapping
• Strong understanding of loan boarding concepts, file data structures, and system integration workflows
• Experience with loan types including Conventional, FHA, VA, USDA, ARM, HELOC, and construction loans
• Solid knowledge of mortgage regulatory requirements including HMDA, MERS, escrow, and MI guidelines
• Excellent communication skills — able to present complex technical concepts to both technical and non‑technical audiences
• Proven ability to manage multiple client engagements simultaneously in a fast‑paced environment

Preferred Knowledge and Experience

• Experience with Loan Boarding or similar loan boarding automation platforms
• Prior experience at a mortgage servicer, bank, credit union, or data conversion
• Knowledge of ULDD, MISMO data standards, or FNMA/FHLMC delivery requirements

Skills and Competencies

• Client relationship management
• Data analysis and problem‑solving under tight timelines
• Technical writing and documentation
• Cross‑functional collaboration between business and technology teams
• Attention to detail in high‑volume, high‑accuracy data environments

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.