Principal Cloud Reliability Engineer - AI-Driven Ops

International Business Machines Corporation; Tucson (AZ); On-site; USD 180,000 - 250,000; Full time

Job summary

IBM Software in Tucson seeks a Principal Software Engineer for the Cloud Architecture and Reliability team. You will be the technical authority ensuring our large-scale data streaming platform stays up, recovers fast, and provides operator tooling for AI-assisted triage and remediation.

You will collaborate with Confluent R&D teams to shape architecture, drive standards for resiliency, observability, and platform reliability across multi-cloud deployments.

Qualifications

• Strong track record designing highly available distributed systems.
• Ability to model interactions across many services and teams and turn into standards.
• Expertise in observability fundamentals: metrics, logs, traces, SLOs.

Responsibilities

• Define architectural patterns for resiliency across CAR.
• Shape observability platform architecture using OpenTelemetry and Prometheus.
• Lead engineering standards for reliability across multi-cloud deployments.

Skills

Reliability Engineering

Observability

Distributed Systems

Cloud Architecture

Technical Leadership

Written Communication

Software Development

Education

Master's Degree

Tools

OpenTelemetry

Prometheus

Grafana

Apache Kafka

Druid

Job description

IBM Software in Tucson seeks a Principal Software Engineer for the Cloud Architecture and Reliability team. You will be the technical authority ensuring our large-scale data streaming platform stays up, recovers fast, and provides operator tooling for AI-assisted triage and remediation.

You will collaborate with Confluent R&D teams to shape architecture, drive standards for resiliency, observability, and platform reliability across multi-cloud deployments.