Principal Clinical Specialist, CRM - Pittsburgh, PA

Abbott; Pittsburgh (Allegheny County); On-site; USD 85,000 - 171,000; Full time

Job summary

An established industry player is seeking a CRM Product Support Specialist to deliver exceptional engineering and technical support for innovative cardiac rhythm management technologies. This field-based role in Pittsburgh involves building strong relationships with healthcare professionals, providing training, and supporting sales activities. The ideal candidate will possess a strong background in bio-medical engineering, along with extensive experience in cardiology and cardiac pacing systems. Join a company dedicated to improving lives through advanced healthcare solutions and enjoy a range of benefits including career development opportunities and comprehensive health coverage.

Benefits

Career development opportunities

Free medical coverage

Retirement savings plan

Tuition reimbursement

Educational benefits

Diversity and inclusion accolades

Qualifications

• 6+ years of related experience in cardiac rhythm management.
• Strong knowledge of cardiology and electro-physiology.

Responsibilities

• Act as a senior clinical liaison between the medical community and the business.
• Provide comprehensive support on CRM products and lead training sessions.

Skills

Communication Skills

Interpersonal Skills

Analytical Skills

Organizational Skills

Detail-oriented

Education

Bachelor’s Degree in Bio-Medical Engineering

Certification from accredited cardiac training program

Tools

Microsoft Office Suite

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans diagnostics, medical devices, nutritionals, and branded generic medicines. We serve people in more than 160 countries with a team of 114,000 colleagues.

Job Description:

Working at Abbott

At Abbott, you can do meaningful work, grow, learn, care for yourself and your family, be your authentic self, and live a full life. Benefits include:

• Career development opportunities within an international company.
• Eligibility for free medical coverage through our Health Investment Plan (HIP) PPO in the following year.
• Retirement savings plan with high employer contributions.
• Tuition reimbursement, student debt programs, and educational benefits to pursue a bachelor’s degree.
• Recognition as a great place to work worldwide, including diversity and inclusion accolades.

The Opportunity

This is a field-based position located in Pittsburgh, PA, within the Cardiac Rhythm Management division. We focus on innovative technologies for treating heart arrhythmias.

What You’ll Work On

The CRM Product Support Specialist provides engineering, sales, educational, and technical support, responding to inquiries from healthcare professionals, patients, and sales staff regarding CRM products.

Key Responsibilities:

• Clinical Interface: Acts as a senior clinical liaison between the medical community and the business.
• Relationship Building: Builds and maintains credible relationships with customers, sharing product expertise.
• Support: Provides comprehensive support on CRM products, including engineering, sales, and clinical support, demonstrating thorough product knowledge.
• Training and Education: Develops and leads training sessions for healthcare professionals on CRM products.
• Sales Support: Supports sales activities, regional training, clinical data collection, troubleshooting, and in-service training. Mentors less experienced team members and continuously enhances technical skills.

Required Qualifications:

• Bachelor’s degree in Bio-Medical Engineering or related field, or equivalent healthcare experience.
• 6+ years of related experience or certification from an accredited cardiac training program.
• IBHRE certification in CRM products.
• Knowledge of cardiology, electro-physiology, and related procedures.
• Familiarity with cath lab and OR protocols.
• Advanced knowledge of cardiac pacing systems.
• Strong communication, interpersonal, presentation, analytical, and organizational skills.
• Ability to work independently, detail-oriented, and capable of managing multiple priorities.
• Extensive computer skills, including Microsoft Office suite.

Apply Now

Learn more about our health and wellness benefits at www.abbottbenefits.com. Follow your career aspirations with Abbott, a company committed to diversity and inclusion. Connect with us at www.abbott.com, Facebook, and Twitter.

The base pay for this position is: $85,300.00 – $170,700.00

Pay ranges may vary by location.

Job Details

• Family: Support Services
• Division: CRM Cardiac Rhythm Management
• Location: United States (Remote)
• Additional Locations: Various
• Shift: Standard
• Travel: Yes, 25%
• Medical Surveillance: Not Applicable
• Work Activities: Prolonged sitting and standing, driving, etc.

Abbott is an Equal Opportunity Employer committed to diversity. For more information, see the EEO links.