Principal Care Management (PCM) Care Coordinator

Meditelecare; Jackson (MS); Remote; USD 52,000 - 76,000; Full time

Job summary

MTC Care, a leading telemedicine provider for behavioral health in skilled nursing and assisted living facilities, seeks a full-time PCM Care Coordinator for a remote role. You will manage remote monitoring and principal care management for patients under medical supervision, with emphasis on data tracking and family engagement.

You will report monthly on clinical summaries and collaborate with the medical team to ensure timely interventions for approximately 15 patients daily.

Qualifications

• Must have at least a high school diploma.
• Strong organizational and follow-up abilities.
• Knowledge of medical terminology and clear written/verbal communication.
• Comfort with healthcare tech including EHR, Outlook, Excel and cloud tools.

Responsibilities

• Assist clinicians by gathering medical information for patients between visits using various EHRs.
• Monthly reporting of patient concerns such as falls, medications, behavioral issues, and hospitalizations.
• Proceed with PCM tasks for ~15 patients per day to ensure timely interventions.
• Escalate issues to the program manager or Chief Clinical Officer as needed.
• Support training of new employees through shadowing and guidance.

Skills

Organizational skills

Medical terminology knowledge

Written and verbal communication

Healthcare technologies

Education

High School Diploma

Tools

EHR systems

Outlook

Excel

Cloud apps

Job description

• Please note - only candidates in the states of Mississippi, Alabama, Ohio, Iowa, Missouri, Pennsylvania, and West Virginia will be considered at this time* Must be able to work EST hours.

POSITION DESCRIPTION:

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.

The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.

This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.

ESSENTIAL FUNCTIONS:

• Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.


• Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.


• Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.


• Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.


• Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing".

KNOWLEDGE, SKILLS AND ABILITIES:

• High level of organizational skills and proven follow up ability


• Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills


• Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications


• Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.

EDUCATION, LICENSING, EXPERIENCE:

Minimum High School Diploma Required Must have quiet space free of distractions with internet at home for remote setting

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.

MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.