Principal Business Solutions Analyst

Palo Alto Networks; California; On-site; USD 143,000 - 232,000; Full time

Job summary

Palo Alto Networks seeks a Principal Business Analyst with an AI-first mindset to drive requirements, development, and deployment of our CPQ system for PANW Sellers, Partners and Distributors. You will lead AI-powered digital transformation across Sales and Services implementations.

Responsibilities include eliciting and documenting requirements, designing solutions with cross-functional teams, and ensuring quality through testing and UAT. Strong communication and leadership are essential.

Qualifications

• 8+ years of experience in business analysis or a related field.
• Bachelor's Degree in business administration, computer science, engineering, or equivalent.
• Master's degree preferred.
• Knowledge and experience with Salesforce CPQ is a must.
• Experience driving innovative solutions using AI
• Knowledge of the Q2C quote to cash process is preferred.
• Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders using interviews, workshops, and documentation review.
• Translate business requirements into clear functional specifications, user stories, and use cases for IT projects.
• Design, validate, and implement technology solutions with product managers and IT teams.
• Develop and execute test plans and scripts; coordinate with QA/QE for regression testing.
• Facilitate user acceptance testing (UAT) and ensure quality standards.
• Communicate progress, risks, and opportunities to stakeholders and management.

Skills

Business analysis

AI experience

Requirements gathering

Stakeholder management

Cross-functional collaboration

Data analysis and visualization

Education

Bachelor's degree in business administration, computer science, or engineering

Master's degree preferred

Tools

Salesforce CPQ

Job description

Our Mission

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real‑time problem‑solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

We are seeking a Principal Business Analyst with an AI first mindset to drive requirements, development, and deployment of our critical Configure, Price, Quote (CPQ) system for Palo Alto Networks (PANW)Sellers, Partners and Distributors. In this role, you will be responsible for driving digital transformation utilizing cutting edge AI technologies to help us scale our Sales, Services Implementations with Sellers, Partners and Distributors.

Requirements Gathering and Analysis

Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights. Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for AI / Agentic solutions Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects

Solution Design and Validation

Work closely with product managers, architects, developers, and cross functional IT teams to design, innovate and validate technology solutions that meet business requirements and align with architectural standards

Testing and Quality Assurance

Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high‑quality software releases

Stakeholder Communication and Relationship Management

Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement

Qualifications

• Minimum 8 years of experience in business analysis or a related field


• Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience


• Master's degree preferred


• Knowledge and experience with Salesforce CPQ is a must.


• Experience driving innovative solutions using AI


• Knowledge of the Q2C quote to cash) process is preferred


• Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products


• Extensive experience working with and guiding cross-functional teams in a high technology company


• Advanced data analysis and visualization skills is required


• Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)


• Outstanding written and verbal communication skills, with the ability to present complex information to various audiences


• Exceptional leadership and mentoring abilities


• Strategic thinking and problem‑solving skills


• Ability to influence and drive consensus across multiple stakeholders


• A proactive, self starter with a results‑driven attitude and an ability to thrive in a fast‑paced environment

Preferred Qualifications

• Rapid Prototyping: Lead the end‑to‑end development of functional prototypes and new features using AI‑native orchestration tools like Lovable, Cursor, and v0. You will be responsible for turning \"vibes\" (high‑level ideas and design language) into live, interactive products.


• Iterative \"Vibe Coding\": Efficiently navigate the loop of prompting, testing, and refining. You’ll use natural language to direct AI in building complex UI components and backend logic, ensuring the output aligns with our product vision and technical standards.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non‑sales roles) or base salary + commission target (for sales/com‑missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $143,000.00 - $232,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No.