Principal Associate - Business Learning Consultant, Job Family Learning

Capital One; McLean (VA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading financial services company is seeking a Learning Consultant to manage the learning lifecycle, collaborate cross-functionally, and drive data-driven improvements in learning solutions. The ideal candidate has a Bachelor's Degree and significant experience in learning and development, project management, and consulting. This role demands strong communication skills and the ability to manage multiple priorities effectively.

Benefits

Comprehensive health benefits

Financial wellness offerings

Inclusive work culture

Qualifications

• At least 2 years of experience in learning or performance consulting.
• At least 1 year of experience in project management.
• 3+ years of experience in learning and development.

Responsibilities

• Manage the entire learning lifecycle from identifying needs to delivery.
• Collaborate across functions to define learning problems and solutions.
• Use metrics to continuously improve learning solutions.

Skills

Talent development

Project management

Communication

Data-driven focus

Collaboration

Education

Bachelor’s Degree

Job description

* A strategic learning partner: Stays current with emerging trends in both talent development and technology spaces; thinks holistically; solves problems systemically; balances long-term learning vision with operational excellence and delivery rigor; brings structure to ambiguity and manages multiple priorities effectively.* A business consultant who expertly balances the needs of the business with talent development outcomes to deliver scalable and valuable learning solutions.* An autonomous learning expert who independently owns and expertly manages the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation—all while thinking in an integrated way to align perfectly with business goals and learner needs.* A highly collaborative and consensus-minded partner who works cross-functionally to define learning problem statements, distill insights into actionable recommendations, and manage expectations across teams.* Adept at championing an MVP-first strategy for learning solutions, enabling rapid concept testing, efficient user feedback collection, and continuous iteration to ensure maximum effectiveness and relevance.* Able to juggle multiple complex learning initiatives with minimal oversight, leveraging a product mindset to deliver high-quality results on time without compromising the learner experience.* Data-driven and focused on impact, using feedback and defined metrics to continuously improve learning solutions and measure their real-world performance outcomes.* A proactive team player who actively shares best practices, identifies efficiencies, and fully participates in team ceremonies.* Experience educating, onboarding, or supporting more technical roles such as product, tech or other technical talent or at a tech-forward organization.* High level of initiative, ownership, and a customer-centric mindset.* Strong written and verbal communication skills, with ability to influence partners.* Ability to autonomously lead design and delivery of peer learning programs and iterate based on leader and learner feedback and impact data.* Ability to manage ambiguity, lead through change, and deliver in a matrixed environment.* Collaborative approach with key partners to collectively define destination state and go after learning strategies.* Desire to partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact.* Ability to work with minimal oversight, delivering high-quality results on-time without compromising quality.* Bachelor’s Degree or military experience* At least 2 years of experience in learning or performance consulting* At least 1 year of experience in project management* 3+ years of experience in learning and development* 2+ years of experience in project managementCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.