Principal AI Networking Support Engineer

Upscale, Inc.; United States; On-site; USD 248,000 - 269,000; Full time

Job summary

Upscale, Inc. is seeking a Technical Support Lead Engineer with 12+ years of experience to build reliable networking switches for AI workloads.

You will own end-to-end network bring-up and performance for GPU AI clusters during customer PoCs, tuning switching ASIC pipelines and fabric performance to meet utilization and tail-latency targets at scale. You will debug software, develop automation, validate platforms, and work closely with customers and engineering teams to ensure a superior

Qualifications

• 12+ years of work experience required.
• Minimum 3 years hands-on SONiC/NOS development experience preferred.
• Strong programming skills in Python or Go.
• Solid Linux, TCP/IP networking, routing, switching knowledge.

Responsibilities

• Design, develop, and maintain features for the SONiC NOS platform.
• Debug, troubleshoot, and resolve issues on SONiC platforms.
• Develop and execute debugging and troubleshooting infrastructure.
• Collaborate with hardware, QA, and product teams; document findings.

Skills

Python

Go

Linux

TCP/IP

NOS/SOniC

Network troubleshooting

Education

Bachelor’s or Master’s in CS/EE

Tools

PTF

SPyTest

ethtool

devlink

Prometheus

Job description

Upscale, Inc. is seeking a Technical Support Lead Engineer with 12+ years of experience to build reliable networking switches for AI workloads.

You will own end-to-end network bring-up and performance for GPU AI clusters during customer PoCs, tuning switching ASIC pipelines and fabric performance to meet utilization and tail-latency targets at scale. You will debug software, develop automation, validate platforms, and work closely with customers and engineering teams to ensure a superior