Principal Account Manager, Enterprise Solutions

Cvent, Inc.; Tysons (VA); Remote; USD 60,000 - 216,000; Full time

Job summary

Cvent, Inc. is seeking an Enterprise Account Manager to oversee existing Fortune 2000 client accounts in a fast-paced, entrepreneurial environment. You will identify and close renewals, and cross-sells while delivering a high level of service.

The role requires building relationships with senior decision-makers, collaborating with Client Services and Sales, and traveling up to 30%. This remote position offers a base salary plus commission, with an estimated on-target earnings range of

Qualifications

• Minimum 7 years of proven customer facing inside sales and account management experience (with revenue generation).
• Experience managing Fortune 2000 client accounts is required.
• Ability to multi-task in a fast-changing entrepreneurial environment.
• Strong relationship management, consultative selling and product demonstration skills.

Responsibilities

• Call on existing clients to meet and exceed revenue expectations.
• Identify and close renewals, up-sells, and cross-sells with Fortune 2000 clients.
• Pursue relationships with key decision-makers to grow the Cvent footprint within each account.
• Collaborate with Client Services and Sales to ensure complete customer satisfaction with the Cvent product.
• Ensure customer issues are acknowledged and resolved in a timely manner.
• Develop and pursue targeted Key Accounts and create action plans to penetrate these accounts.
• Accurately forecast sales opportunities via pipeline report.
• Monitor and report sales activity within the system.
• Ensure that all accounts remain in good standing through consistent follow up and communication.

Skills

Relationship management

Consultative selling

Product demonstrations

Education

Bachelor's degree preferred

Job description

Overview:

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

Cvent has multiple openings within our rewarding and lucrative Enterprise Account Manager position for extraordinarily talented and motivated individuals who thrive in a fast-paced, entrepreneurial work environment. Your primary responsibility will be managing existing Fortune 2000 client accounts. In this role, you will be charged with identifying and closing sales opportunities with the clients you manage. This includes contract renewals, up-sells, and cross-sells. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.

In This Role, You Will:

• Call on existing clients in an effort to meet and exceed individual and department revenue expectations


• Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells and cross-sells with our existing Fortune 2000 clients


• Pursue relationships with key decision-makers across client organizations to grow the Cvent footprint within each account


• Collaborate with other divisions across the Company, including Client Services and Sales teams to ensure complete customer satisfaction with the Cvent product and organization


• Ensure customer issues are acknowledged and resolved in a timely manner


• Develop and actively pursue list of targeted Key Accounts and create individual plans of action to penetrate these accounts


• Accurately forecast sales opportunities via pipeline report


• Monitor and report sales activity within the system


• Ensure that all accounts remain in good standing through consistent follow up and communication


• Perform other duties as assigned

Here's What You Need:

• Bachelor's degree preferred, or relevant work experience considered.


• Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) experience in the software or related industry*


• At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients


• Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment


• Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, and closing contracts


• Demonstrated track record of exceeding expectations against revenue goals


• Moderate level of technical expertise (from a usability standpoint) and an interest in technology


• Ability to pick up and maintain technical product knowledge quickly


• Ability and willingness to travel approximately 30% of the time

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant's location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated annual on-target earnings (OTE) range for new hires into this role is $100,000-$216,000. This includes a base salary range of $60,000-$130,000 plus target commission. Please note that base salary reflects fixed annual pay, while OTE reflects total target cash compensation. The above OTE range represents the targeted earnings; commissions are determined by individual results and may be earned in excess of the target. Actual compensation will depend on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, and details can be found on our Benefits page.

Physical Demands Multiple positions may be filled from this announcement. We are not able to offer sponsorship for this position.