Princ Ld Tech,Field Tech Ser

CVS Health; United States; Remote; Full time

Job summary

CVS Health is seeking an IT Support Specialist to join their team. This role involves providing technical support, troubleshooting hardware and software issues, and ensuring efficient operations across various platforms. Candidates should have hands-on experience in IT support, a valid driver's license, and flexibility for local travel. Competitive pay and comprehensive benefits are offered.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

No-cost wellness programs

Tuition assistance

Qualifications

• 1–3 years of hands-on experience in IT support or help desk roles.
• Valid driver’s license and clean driving record required.
• Flexibility to work outside normal business hours when required.

Responsibilities

• Proven experience in hardware diagnostics and repair.
• Ability to support Windows operating systems and enterprise software applications.
• Manage multiple service calls daily.

Skills

Hardware diagnostics

Troubleshooting

Networking concepts

Active Directory

Microsoft Office 365

Education

Associate's or Bachelor’s degree in Information Technology

CompTIA A+

Network+

Microsoft Certified: Modern Desktop Administrator Associate

Tools

ServiceNow

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

• 1–3 years of hands-on experience in IT support, help desk, or focus on field service roles.
• Proven experience in hardware diagnostics and repair (laptops, desktops, printers, networking equipment).
• Familiarity with Windows operating systems, mobile devices, and enterprise software applications.

Required Qualifications

• Valid driver’s license and clean driving record required.
• Travel local and regional a MUST.
• Flexibility to work outside normal business hours when required (e.g., evenings or weekends for emergency support or scheduled Server or Network maintenance).

Preferred Qualifications

Technical Skills:

• Proficient in installing, configuring, and troubleshooting hardware and software.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
• Ability to support Active Directory, Microsoft Office 365, and remote support tools.
• Knowledge of ticketing system ServiceNow

Soft Skills:

• Ability to work independently and manage multiple service calls daily.
• Effectively able to handle end user Retention proactively.

Education

• Associate's or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $49.08

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.