Primary Systems Analyst, AVP

State Street Corp; Burlington (MA); On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

401K matching

Medical insurance

Dental & Vision

Paid time off

Employee assistance program

Job summary

State Street in Burlington, MA seeks a Primary Systems Analyst to manage and support Charles River IMS production for multiple clients. You will administer client production environments, configure changes, and partner with technical and business teams to optimize workflows.

The role emphasizes production operations, incident resolution, and collaboration with engineers, product management, and vendors to deliver a tightly integrated service across clients.

Qualifications

• BS degree in a technical field or IT-focused finance/business degree.
• 3+ years of progressively responsible Fintech experience.
• Experience managing mission critical production software applications.
• Experience with SQL, MS SQL Server.
• Familiarity with servers and networks.
• Ability to partner with internal teams to deliver top-notch customer service.
• Automation experience using Python/ Perl and PowerShell.
• Strong written and verbal communication, analytical, and problem-solving skills.
• Ability to work independently and in a team with multiple priorities.

Responsibilities

• SME for the client’s technical environment and production support.
• User and group administration and privileges management.
• Configure and test software changes and operational processes.
• Develop relations with technical and business teams to understand workflows.
• Interface/integration configuration and support.
• Patch and change life cycle management.
• Escalation handling and production issue resolution.
• Migration of changes to production; performance troubleshooting.
• Create JIRAs for bugs and enhancements; coordinate with Eng/PM.
• Periodic batch review and optimization; BC/DR assistance.
• Collaborate with vendors to deliver integrated services.

Skills

Customer service

Communication

Analytical thinking

Problem solving

Multitasking

Team collaboration

Education

BS in Computer Science / Engineering / Math or BA in Finance/Business with IT concentration

Tools

SQL

MS SQL Server

Python

Perl

PowerShell

Job description

Who we are looking for:

Charles River provides an end-to-endsolution to automate investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. The Primary Systems Analyst willmanage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Working closely with clients, providing application administration and support for client production.

Role and Responsibilities:

• SME for theClient’s Technical Environment
• User& Groupadministration/privilegesManagement
• Configuration and testing of software changes and operationalprocesses.
• Develop and foster relations with Technical and Business teamsto get a betterunderstanding oftheirBusinessworkflowsand technologies used.
• Interface/integration configurationand support
• PatchLife CycleManagement
• Change Life Cycle Management
• Assistanceinresolving escalatedproblems.
• Migration of changes and problem resolutions to production environments
• Performance troubleshootingand working with internalteams.
• Create JIRAs for the bugs and enhancements and elevate to Engineeringteams& Product Management Team.
• Periodic Batch Review andOptimization
• Business Continuity/Disaster Recoveryassistance
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development andon-goingrefinement,enhancement,and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Education & Preferred Qualifications

• A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.
• 3years of progressively responsible & relevant(Fintech)experience.
• Experience in managing and supporting mission critical production software applications isrequired.
• Experience with SQL, MS SQL Server
• Proven ability to work in a mission-critical operations and production support environment.
• Experience or familiarity with servers and networks is preferred.
• Proven ability to partner with various internal departments to deliver superior customer service.
• Break down moderately complex processes into simple and reliable components.
• Experience with automation using scripting languages such as Python/ Perl and PowerShell.
• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
• Database softwareor ITtechnical experience.
• Charles River IMS or securities trading software experience is preferred.
• A background in portfolio management and trading system applications is preferred.
• Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX.
• Strong written and verbal communication skills.
• Ability to manage multiple, simultaneous priorities.
• Proven organizational skills with attention to detail.
• Ability to achieve results without close supervision.
• Self-motivated with the ability tooperateindependently and has thestrong desireto work as a member of a team.
• Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively.
• Strong analytical and problem-solving skills.
• Flexibility with schedule and ability to work beyond regular business hours for period off hours support.

Salary Range:

$90,000 - $157,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.