Primary Care RN Case Manager (Open Rank: Entry – Senior)

University of Colorado; Aurora (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical: Multiple plan options.

Dental: Multiple plan options.

Disability, Life, Vision insurance.

401(a) Retirement Plan: Employer con­t

Paid Time Off

Vacation Days: 22 per year

Sick Days: 15 per year

Holiday Days: 15 per year

Tuition Benefit

ECO Pass

Job summary

University of Colorado College of Nursing seeks a Primary Care RN Case Manager for a full-time, 1.0 FTE position based at Sheridan Health Services in Denver, CO. The role coordinates patient care across clinic services, triages calls, and helps families access resources.

The RN provides clinical care for children and adults, supports case management, and collaborates with the care team to ensure high-quality, cost-effective services in an outpatient setting.

Qualifications

• Bachelor’s degree in nursing from an accredited school of nursing.
• Current Colorado RN licensure in good standing by date of hire.
• Must obtain BLS/CPR certification by date of hire.

Responsibilities

• Coordinate patient care across clinic services and connect patients with specialty care.
• Triage incoming patient calls and provide health coaching and education.
• Document patient care in the EMR and participate in quality improvement activities.
• Support onboarding of students and staff; supervise Medical Assistants if applicable.

Skills

Independent judgment

Interpersonal skills

EMR proficiency

HIPAA compliance

OSHA compliance

Computer literacy

Organizational skills

Teamwork

Education

Bachelor’s degree in nursing

Tools

Electronic Medical Record

Job description

Department: College of Nursing

Case Manager (Open Rank: Entry – Senior)

Position # 00708653 – 40595

Job Summary

The University of Colorado College of Nursing is seeking a Primary Care RN Case Manager for a full‑time, 1.0 FTE, benefited position. This is an outpatient care coordination role, not a bedside or inpatient nursing position. The RN Case Manager will be based at Sheridan Health Services, a Family Health Clinic located in Denver, CO (80236). In this role, the RN Case Manager will coordinate patient care across the clinic, including connecting patients with specialty care, triaging incoming patient calls throughout the day, and helping families access available community resources. The role also includes clinical care for children and adults as part of the broader care coordination process through clinical triage, medication administration, and other nursing duties. This RN should be team‑oriented and committed to Sheridan Health Services’ mission of providing competent, caring, cost‑effective care delivered with a high degree of patient satisfaction.

Clinic Description

Sheridan Health Services is a multi‑site, nurse‑managed federally qualified community health center, funded through the Health Resources and Services Administration Bureau of Primary Health Care, and is a collaborative effort between the College of Nursing and the Sheridan School District. There are two convenient locations to serve community health needs, primarily for residents of Arapahoe, Denver, and Jefferson counties. The SHS is located in southwest Denver on the Fort Logan campus and provides services to adults and children, 65% of whom identify as Latinx, and 42% of whom are best served in another language, with Spanish being the predominant second language. Services offered include primary care across the lifespan; prenatal and postpartum, gynecology, dentistry, pharmacy, behavioral health, and outpatient substance abuse treatment.

Examples of Work Performed at All Levels

Care Coordination (45%)

• Case management and care coordination across service lines for mutual patients (i.e., Adult & Pediatric Primary Care, Maternal/Child, Behavioral Health, and Psychiatry).
• Work closely with the Adult Primary Care team at FHC to assist with care coordination, navigation, and referral processing for patients with complex care needs.
• Coordination of care with community partners.
• Work with other SHS providers to provide comprehensive and integrated care.
• Manages critical lab results and complex test results (blood work, imaging studies) through coordination with the PCP and communication with the patient to include relaying results, triage/assessment, health education, and developing a follow‑up plan.
• Follow up with patients identified for case management on a regular basis, helping them to assess progress toward goals and adapt the plan as needed.

Patient Care & Health Coaching (25%)

• Manage independent and collaborative nursing visits focusing on optimizing health outcomes via blood pressure management and follow‑up, diabetes visits, substance use disorder check‑ins for medication‑assisted treatment, health coaching, and nutrition counseling.
• Teach self‑injection for medications such as hormone replacement and diabetes medication.
• Assess social determinants of health when meeting with patients to identify barriers and create individualized care plans that address specific barriers to care.
• Collaborate with providers to address patient care needs over the phone.
• Utilize motivational interviewing to support positive lifestyle changes to improve overall health.

Quality Improvement & Community Engagement (20%)

• Focuses on population‑based health to improve preventive care access, immunization rates, chronic disease management measures, and health outcomes.
• Ensures infrastructure for implementing, tracking, and reporting progress on quality and grant‑related activities and measures.
• Documents patient care using the electronic medical record system.
• Takes an active role in promoting and building the integrated health team.
• Participates in community outreach events.

Student/Medical Assistant Support and Training (10%)

• Assists with orientation for new students, faculty, and staff to the clinic.
• Precepts CU BSN students.
• Serves as a resource for MAs and support staff to assist with patient care.
• May exercise supervision of Medical Assistants, Patient Navigator, and/or Referral Coordinator if appropriate.

At the Entry level, duties are more limited in scope and are performed with guidance and direction from other professionals, and are performed in a training and development capacity.

At the Intermediate level, duties may be limited in scope and are performed with guidance and direction from other professionals.

At the Senior level, work is performed fully independently. In addition to the duties described above, positions at this level are responsible for:

Care Coordination (Senior level)

• Networks with outside specialty providers to establish low/no‑cost care for patients.
• Helps connect patients to specialty providers when needed.

Health Coaching (Senior level)

• Meets individually and in groups with patients to assess current health and care needs.
• May work with other staff to develop health promotion.

Student/Medical Assistant Support and Training (Senior level)

• Assists with orientation for new students, faculty, and staff to the clinic.
• Serves as a resource for MAs and support staff to assist with patient care.
• Provides training to students.
• Supervision and professional development of Medical Assistants if applicable.

Additional Posting Description

• Actively reviews grant deliverables and monitors grant work plans to meet deliverables.

Work Location

Onsite – this role is expected to work onsite and is located in Southwest Denver.

Benefits

• Medical: Multiple plan options.
• Dental: Multiple plan options.
• Additional Insurance: Disability, Life, Vision.
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay.
• Paid Time Off: Accruals over the year.
• Vacation Days: 22 per year (maximum accrual 352 hours).
• Sick Days: 15 per year (unlimited maximum accrual).
• Holiday Days: 15 per year.
• Tuition Benefit: Employees have access to this benefit on all CU campuses.
• ECO Pass: Reduced‑rate RTD Bus and light rail service.
• There are many additional perks & programs with the CU Advantage.

Minimum Qualifications

Entry Level:

• Graduate with a bachelor’s degree in nursing from an accredited school of nursing.
• Combination of education and related technical/paraprofessional experience may be substituted for a bachelor’s degree on a year‑for‑year basis.

Intermediate Level:

• Graduate with a bachelor’s degree in nursing from an accredited school of nursing.
• One (1) year of professional‑level RN experience.
• Combination of education and related technical/paraprofessional experience may be substituted for a bachelor’s degree on a year‑for‑year basis, but not for the specific one (1) year of experience.

Senior Level:

• Graduate with a bachelor’s degree in nursing from an accredited school of nursing.
• Two (2) years of professional‑level RN experience.
• Combination of education and related technical/paraprofessional experience may be substituted for a bachelor’s degree on a year‑for‑year basis, but not for the specific two (2) years of experience.

Principal Level:

• Graduate with a bachelor’s degree in nursing from an accredited school of nursing.
• Three (3) years of professional‑level RN experience.
• Combination of education and related technical/paraprofessional experience may be substituted for a bachelor’s degree on a year‑for‑year basis, but not for the specific three (3) years of experience.

Preferred Qualifications (All Levels)

• Spanish bilingual preferred.
• Experience providing care coordination in a Federally Qualified Health Center, a public health setting, and/or to low‑income families.
• Experience in program development and implementation.
• Case Management certification and/or two (2) years or more experience with case management.
• Experience managing personnel.

Conditions of Employment (All Levels)

• Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
• Current RN licensure in good standing (any state). Must have CO RN licensure by date of hire.
• Must obtain current BLS/CPR certification by date of hire.
• Must have a valid National Provider Identifier (NPI) number by date of hire.
• Must remain credentialed and ensure credentialing materials stay current.
• Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases.
• Must be willing and able to pass a background check.

Knowledge, Skills, and Abilities (All Levels)

• Independent judgment and work priorities are necessary to monitor and respond to changes in a client’s condition.
• Interpersonal skills to work effectively with patients, their families, and other members of the interdisciplinary health care team.
• Skilled in the use of the electronic medical record and other clinic software.
• Basic knowledge of Colorado state immunization requirements.
• HIPAA and OSHA compliance.
• Intermediate level computer competency.
• Exemplary organizational skills and ability to prioritize organizational needs.
• Ability to work independently and function collaboratively as a team member.
• Highly responsible, reliable, and courteous.
• Maintain patient confidentiality.
• Experience with leading teams.

How to Apply

For full consideration, please submit the following documents: a letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position, and a curriculum vitae/resume. Questions should be directed to College of Nursing Human Resources at [e-mail] or 303.724.4447.

Equal Employment Opportunity Statement

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [e-mail].

Background Check Statement

The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement

CU Anschutz strongly encourages vaccination against the COVID‑19 virus and other vaccine‑preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety‑sensitive job duties, you must enroll in the occupational health medical surveillance program.

Job Category

Health Care

Primary Location

Aurora

Schedule

Full‑time

Posting Date

Jul 21 2026

Unposting Date

Ongoing