Primary Care Receptionist

Madison County Memorial Hospital; Florida; On-site; USD 21,000 - 26,000; Full time

Job summary

Madison County Memorial Hospital seeks a friendly receptionist to greet patients and ensure accurate account information while handling insurance verification, authorizations, copay collection, and appointment scheduling. The role also involves multitasking across clerical duties such as answering phones, filing, pulling diagnostics, and preparing charts for billing.

The position supports the clinic administratively and may back up the Outpatient Coordinator as needed, requiring strong

Qualifications

• High School Diploma or equivalent.
• 1 year of medical office experience.
• Excellent communication skills—written and verbal, organizational, analytical, grammar, and interpersonal.
• Excellent interpersonal skills with staff, patients and families.

Responsibilities

• Greet and engage with patients professionally to verify account information and insurance.
• Perform insurance verification, authorizations, collect copayments and schedule appointments.
• Provide broad administrative support: answer calls, file documents, pull diagnostic information, prep patient charts and billing.
• Serve as back-up to the Outpatient Coordinator where permissible.

Skills

Communication skills

Interpersonal skills

Organization

Analytical skills

Grammar

Education

High School Diploma or equivalent

Job description

Madison County Memorial Hospital (MCMH) is a critical access hospital. It is also a hospital district facility, which is a quasi-government hospital whose board is appointed by the Governor of Florida. It operates twenty-five inpatient beds. MCMH generates approximately $19,000,000 in revenue each year and employs about 100 full-time staff.

MCMH is located about five miles north of Interstate-10, approximately 50 miles east of Tallahassee, Florida. Madison is the county seat of a county with a population of approximately 20,000. The county’s economic base is agriculture, State correctional facility, school district, local government and small retail.

Job Description

Responsible for greeting and engaging with patients in a professional and friendly manner to ensure accurate account information, insurance verification, insurance authorizations, collection of copayments and scheduling of appointments. Must be able to multitask. The receptionist also provides a wide range of administrative support for the clinic to include but not limited to answering phone calls, filing documents, pulling diagnostic information, prepping patient chartsand billing.

Responsible for serving as back-up to the Outpatient Coordinator as permissible.

Qualifications

• High School Diploma or equivalent.
• Must have 1 year of medical office experience.
• Excellent communication skills- written and verbal, organizational, analytical, grammar, and Interpersonal skills with the ability to interact professionally with all levels within the organization including physicians, administration, senior managers, and supervisors as necessary.
• Excellent interpersonal skills with the ability to interact professionally with staff members, patients and family members.

Additional Information

No person shall on the basis of race, color, national origin, disability, gender, including pregnancy, age, or sexual orientation, be excluded from participation in, be denied benefits of, or otherwise be subjected to discrimination.