Primary Care Patient Services Check In and Out

Bridgeview Eye Partners; Maumee (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Bridgeview Eye Partners, a prominent medical practice, is seeking a Patient Services Representative to enhance patient experience by facilitating communication and managing patients' administrative needs. In this role, you will be responsible for welcoming patients, verifying their insurance, and scheduling their appointments while providing excellent customer service. This position offers competitive wages and a full suite of benefits, including medical, dental, and vision coverage along with opportunities for growth through certification programs.

Benefits

Competitive starting wage based on previous experience

Paid holidays (6.5 per year)

Approximately 10 days of PTO within the first year

Employee Referral Program

Full benefits package including health, dental, and vision

Growth opportunities through company-paid certification

Qualifications

• Previous medical office experience preferred.
• Knowledge in medical coding/billing is a plus.

Responsibilities

• Greet patients and assist with check-in and check-out processes.
• Verify insurance and handle patient inquiries.
• Schedule appointments and maintain patient charts.

Skills

Communication

Customer Service

Attention to Detail

Education

High school diploma or equivalent

Job description

Primary Care Patient Services Check In and Out

Primary Care Patient Services Check In and Out

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Description

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and MWEC Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

Job Details

Description

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and MWEC Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

What We Offer

• Competitive starting wage based on previous experience
• 6.5 paid holidays per year
• Approximately 10 days of PTO within first year
• Employee Referral Program
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program
  
  

Essential Responsibilites

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
  
  

Education And/Or Experience

• High school graduate, or equivalent
• Previous medical office experience and knowledge in medical coding/billing is preferred
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Talking, Hearing.
• Physical requirements: Sedentary work. Involves sitting most of the time.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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