Primary Care Nurse | Coolidge Corner

Brigham and Women's Hospital, Inc.; Brookline (MA); On-site; USD 57,000 - 146,000; Full time

Job summary

Brigham and Women's Hospital, Inc. in Brookline, MA seeks a Staff Nurse for Primary Care to join a collaborative team within Family Care Associates. The RN will provide patient-centered care, triage calls, perform nursing visits, injections, and care coordination in a diverse adult and pediatric population.

The role emphasizes teamwork, compassionate care, and flexible scheduling (four 10-hour days possible). Bilingual Spanish/English is preferred.

Qualifications

• Graduate of an approved school of nursing with current registration in Massachusetts.
• Bachelor of Science in Nursing is required for newly licensed nurses.
• Experience in ambulatory/primary care and telephone triage is required.

Responsibilities

• Provide high-quality care to adults and pediatric patients in primary care.
• Perform telephone triage, nursing visits, injections, and care coordination.
• Coordinate with the multidisciplinary team to ensure safe, patient-centered care.

Skills

Ambulatory care experience

Telephone triage

Bilingual Spanish/English

Education

Bachelor of Science in Nursing

Massachusetts nursing license

Tools

Epic

Microsoft Word

Outlook

Excel

Access

Job description

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

STAFF NURSE- PRIMARY CARE | Full Time 40 Hours Variable Rotating Shift COOLIDGE CORNER – BROOKLINE MA - Family Care Associates

About this job • Nurses are integral to serving a diverse population of Adults and Pediatric patients. Job duties may include but not limited to, telephone triage, nursing visits, injections, care coordination, durable medical equipment requests and much more. • Providing care for patients in Primary Care • Working collaboratively to provide excellent care to patients and families in the safest environment. • Schedule options may include four 10-hour days (not guaranteed).

About this clinic/practice team: • At Family Care Associates Primary Care practice, our clinical team is highly collaborative, mission driven, and committed to seeking innovative ways to improve healthcare and to being more inclusive, and our Leadership is engaged and supportive. • Clinic Location: Public transit / T accessible with some onsite and street parking available.

Community Commitment: • Brigham Health Primary Care is committed to racial justice by building and active enforcement of policies, practices, attitudes, and actions that produce equitable access, treatment, and outcomes for all people. Our clinics are grounded in team-based, patient and family-centered care. • We partner with communities to seek health and wellness, working to eliminate health care inequities with an expanded care team that includes behavioral health, social workers, nurses, population health coordinators, patient navigators, community health workers, community resource specialists, high-risk RN case management, and support for virtual visits. Diverse candidates encouraged to apply. Bilingual in Spanish and English preferred.

BRIGHAM AND WOMEN’S PRIMARY CARE GENERAL SUMMARY

-The Primary Care Registered Nurse (staff RN) is an important member of the primary care multi-disciplinary team. -Patients, families and the health care team work best as partners with shared goals for attaining optimal health and wellness. The RN is integral to providing the support and care necessary to achieving such goals. -The primary responsibility of the staff RN is to provide excellent care to patients and families. -The role requires the provision of care that is comprehensive and compassionate, delivered to a diverse, medically and socially vulnerable population. Role responsibilities within this setting are defined below.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Patient Care Organization - May perform all duties as described in the Brigham and Women’s Registered Nurse Job Description to meet direct care requirements of the role. - Functions effectively and safely within the scope of practice of the Registered Nurse to strengthen the practice and provide patient centered care. - Provide culturally sensitive, patient centered care of the highest quality to patients of all backgrounds and income levels. - Triages all urgent calls and assists with walk-ins. Sets priorities when organizing care based upon the acuity. Is aware of clinic flow and re-arranges provider schedules to accommodate the urgent care needs. - Assesses the care needs of patients with routine and chronic illnesses. Develops implements and re-evaluates an individualized nursing plan of care (PoC). - Within a multi-disciplinary team, assists patients with pre-existing conditions to achieve lifestyle changes that promote a healthy mind, body, and spirit. - Uses a variety of modalities to engage patients including nurse visits, telephonic and electronic communication (Gateway/Telehealth). - Operating from a Human Caring framework, the RN implements a wide range of interventions/skills including coaching, education, counseling, motivational interviewing, referral and advocacy to services and resources as appropriate to promote health and wellness. - Responsible for evaluation and documentation of disease management impact. Works closely with the clinical team and family to promote self-management and ensure a cycle of continuous refinement of PoC which includes education for the patient and family, utilizing appropriate resources. - Demonstrates knowledge of community resources and assists staff, patients, and families to effectively utilize them. - Ensures effective coordination of care across the care continuum. Works with Partners, Brigham Health and Community partners including; home care, outpatient clinics, emergency/urgent care and hospital settings. - Knowledge base should include basic health teaching, family planning education, and how to care for common pediatric/ adult illnesses. - Facilitates the advanced care planning process, assisting patients and families to consider options and goals for future healthcare decisions. Documents advanced care goals in the EHR.
2. Team Based Care - Serves as a resource person to other members of the team around the care needs of patients and provides support to other members of the clinical and administrative team in an accessible, open manner. Willing to educate and mentor clinical support staff as needed. Is able to delegate safely and effectively to support staff tasks that are within scope of practice. - Coordinates care across members of the team in accordance with patient care needs, team member capabilities and qualifications, utilizing team members strategically to provide safe and effective care at the top of licensure, education and training. - valuates effectiveness of care given by the multi-disciplinary care team, identifies problems and guides members toward solutions promoting health. Facilitates the improvement of the patient’s ability to self-manage prevention and behavioral health issues and placing emphasis on transitional care, prevention, and wellness. - Communicates effectively and clearly with members of the care team regarding patient status and needs.
3. BWH Professional Practice Model Qualities: - BWH Primary Care Registered Nurses practice from a Human Caring framework using the Caritas Processes and demonstrating the tenants of the Professional Practice Model: - Nurses as Authentic Leaders - True Collaboration - Meaningful Recognition, participates in peer feedback. - Scholarship - Relationship Based Care - Outcome Focused Measures
4. Participatory Management of Fiscal Responsibilities - Utilizes time and materials in an effective and economical manner. - Provides suggestions which support the delivery of cost-effective healthcare to patients and families. - Assesses patient’s acuity accurately when making decisions regarding clinical bookings, appropriate level of service and staffing. - Is familiar with accountable care regulations and demands.

Other: This employee may be asked to cross-cover (may be in-person or virtual) other Primary Care practices as staffing needs dictate. Cross-coverage needs will be identified and discussed with local and regional leadership.

Qualifications To qualify you must have

Education: Graduate of an approved school of nursing with current registration in Massachusetts. Bachelor of Science Degree in Nursing is required for newly licensed nurses. Experience: 1. Recent (within 3 years) Ambulatory Care experience required (surgical/procedural excluded). 2. Triage experience required in Primary Care, Urgent Care, or Community Health nursing. 3. At least 3 months recent telephone triage required. 4. Nursing experience with Pediatric patient populations required. 5. Recent Primary Care experience preferred. Language Skills: 6. Bilingual Spanish/English speaking preferred. Other: The individual in this position may be required to cross-cover (in-person or virtual) other Primary Care practices as staffing needs dictate. Cross-coverage needs will be identified and discussed with local and regional leadership. Membership in professional organizations is recommended and certification in a specialty area is encouraged. Able to work weekend rotation per the MNA contract.

SKILLS AND ABILITIES: Must meet all skills and abilities requirements on the BWH RN job description and additionally: Clinical knowledge and expertise include basic health teaching, knowledge of advanced care directives, care for common illnesses. Experience with adult populations required. Demonstrated knowledge of hospital-based and community-based care. Excellent communication skills, professionalism and organization required, demonstrates patience, compassion. Excellent analytical, judgmental, and interpersonal skills and demonstrated ability to work effectively with patients, families and co-workers. Technical dexterity, in addition to Epic, must possess a demonstrated ability to work with a variety of information systems and databases, including but not limited to: Microsoft Word Outlook, Access, Excel - required Ability to be flexible and maintain equanimity in a fast paced, rapidly changing clinical setting – required. Must have the ability to function at the highest level professionally and clinically and further possess excellent interpersonal skills.

Additional Job Details (if applicable) Remote Type Onsite Work Location 1285 Beacon Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $41.71 - $105.65/Hourly Grade MNA333

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.