Primary Care CNA/CMA Clinical Organizer - Remote

LifeSource, Inc.; Raleigh (NC); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Clinical Organizer to join their dynamic Primary Care Team. This remote role is pivotal in enhancing patient care and ensuring quality service delivery. You will assist healthcare providers with documentation, coordinate patient needs, and maintain effective communication with patients and facility staff. If you thrive in a customer-focused environment and possess strong organizational skills, this position offers an exciting opportunity to make a meaningful impact in the healthcare sector while enjoying a supportive work culture. Join a team that values your contributions and is committed to improving lives.

Benefits

Competitive compensation

Flexible work environment

Supportive team culture

Qualifications

• One year of experience in an office or clinic setting.
• Must have a CNA, CMA, or CCMA certification.
• Strong computer skills and knowledge of medical terminology.

Responsibilities

• Assist providers with daily documentation in electronic health records.
• Coordinate with the Regional Director of Customer Service.
• Provide professional and personable customer service.

Skills

Customer service experience

Electronic health records

Multitasking

HIPAA knowledge

Communication skills

Reliability

Microsoft Office skills

Education

High School Diploma

CNA/CMA/CCMA Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Primary Care CNA/CMA Clinical Organizer - Remote

Join to apply for the Primary Care CNA/CMA Clinical Organizer - Remote role at LifeSource, Inc.

Primary Care CNA/CMA Clinical Organizer - Remote

5 days ago Be among the first 25 applicants

Join to apply for the Primary Care CNA/CMA Clinical Organizer - Remote role at LifeSource, Inc.

Job Description

We're hiring for Primary Care Clinical Organizers.

• High School Diploma or equivalent
• REQUIRED: one of the following certifications to be considered: Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA)
• One year of experience in either an office or clinic setting, with experience in the long-term care setting.
• Preferred if candidates are from North Carolina or South Carolina. Must be in the Eastern Standard Time Zone.

Work Environment/Travel

Hours of operation are Monday-Friday 8am-5pm. Standard office equipment is provided and required to perform job duties. This is a remote position, requiring the candidate to have a private, quiet, HIPAA-compliant workspace free from distractions.

LifeSource is seeking a customer service-focused Clinical Organizer to join our dynamic Primary Care Team! This role is essential to LifeSource’s commitment to providing quality healthcare and improving patients’ quality of life. We pride ourselves on exceptional customer service and aim to exceed expectations for patients, families, and providers.

This person will support our providers in serving patients by working both onsite and remotely. If you have an upbeat personality, enjoy delivering top-notch care, and can stay focused in a remote environment, this could be your ideal career! Full-time hybrid positions are available with competitive compensation and benefits.

Duties and Responsibilities

• Assist providers with daily documentation in electronic health records.
• Document lab results, vital signs, visit info, and other clinical data.
• Act as a liaison between the facility and other functions to meet patient needs.
• Coordinate with the Regional Director of Customer Service regarding facility and provider needs.
• Handle patient telephone messages, document encounters, follow protocols, and inform providers.
• Complete forms accurately to address patient needs.
• Review provider appointments the day before visits to prepare for patient and provider needs.
• Communicate with facility staff, patients, and families about care updates and appointments, ensuring documentation and timely communication.
• Provide professional and personable customer service across all interactions.
• Build and maintain good relationships with providers, patients, and facility staff.
• Regularly check emails and communication channels to meet patient needs.
• Perform other clinical and administrative duties within scope of practice as assigned.

Skills and Qualifications

• Customer service and phone experience.
• Ability to multitask and stay organized.
• Reliability and dependability.
• Experience with electronic health records.
• Prior healthcare scheduling or medical experience.
• Knowledge of HIPAA laws and medical terminology.
• Strong computer skills (Microsoft Word, Excel, Outlook, and general familiarity with Apple products).
• Drive to assist patients and staff with tact and diplomacy.
• Excellent verbal and written communication skills.
• Ability to communicate frequently with facilities and patients about requirements, inquiries, and complaints.

Company Description

LifeSource, Inc. is a growing multi-specialty health services provider with practices across the USA, offering primary, psychiatric, therapy, and telehealth services to residents of rural long-term care communities. Our mission is to improve quality of life for this often-overlooked population. We invite you to join our fun, friendly, and supportive work environment as we seek exceptional team members.