Primary Care - Certified Medical Assistant - Cliff Dr

MHM Support Services; Fort Smith (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement match

Job summary

Mercy seeks a Certified Medical Assistant to support Primary Care Providers in a high-volume outpatient setting. You will contribute to safe, timely, and patient-centered care while maintaining active MA certification and completing required competencies.

Candidates should have a high school diploma, MA program grounding, and BLS for hospital outpatient departments. Training includes MA Clinic Academy and ongoing professional development.

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies.
• BLS (Basic Life Support) required for Hospital Outpatient Departments.
• One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Graduate from an accredited Medical Assistant program.
• Active MA certification; caregivers may be transitioned to Medical Assistant title.

Responsibilities

• Work directly with Mercy Primary Care Providers to provide patient-centered care.
• Maintain MA certification and participate in required trainings.
• Commitment to completing MA competencies and patient safety standards.

Skills

Communication skills

EHR proficiency

Multitasking

Patient-centered care

Outpatient procedures knowledge

Education

High school diploma or equivalent

Graduate from accredited Medical Assistant program

MA Clinic Academy training

Job description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies

Certification:

• Must actively maintain MA certification.
• Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.
• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Additional minimum requirement(s) only for Hospital Outpatient Departments Certification(s): BLS (Basic Life Support)

Preferred Qualifications:

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Education: Graduate from an accredited Medical Assistant program

Preferred requirement(s) for non-HOD Clinics: Certification(s): BLS (Basic Life Support)

Knowledge, Skills, and Abilities:

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation. Thorough Medication Reconciliation Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam) Blood Pressure Recheck for patients with elevated initial blood pressure reading Completion of Patient Experience Conversation
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.