Advanced Certified Medical Assistant (Non-Exempt)

MHM Support Services; Oklahoma; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy seeks a Medical Assistant to support providers in a patient-centered outpatient setting. You will greet patients, take vital signs, prepare for exams, assist with procedures, and maintain accurate documentation.

You’ll perform basic tests, help schedule tests and referrals, and manage front desk duties while upholding infection control and Mercy’s standards of care. Mercy offers medical, dental, vision coverage, PTO, tuition support, and retirement plans for eligible staff, fostering a

Qualifications

• High school diploma or equivalent required.
• Attend MA Clinic Academy training.
• BLS certification required for Hospital Outpatient Departments (if applicable).
• Graduate from accredited Medical Assistant program preferred.

Responsibilities

• Greet and room patients; obtain vital signs.
• Prepare patients for examination and assist providers.
• Perform basic diagnostic tests and document care.
• Assist with scheduling diagnostic tests and referrals.
• Handle front office tasks: check-in/check-out and faxes.

Skills

Communication

EHR proficiency

Clinical documentation

Multi-tasking

Patient‑centered care

Education

High school diploma or equivalent

MA Clinic Academy training

BLS certification

Job description

Find your calling at Mercy! Position Details: Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

• MA greets and rooms patients, obtains vital signs.
• Applicable only in Primary Care: Complete Advanced Standard Rooming
• Collect and update medical history to include medication history.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
• Documents care accurately and timely.
• Reinforces patient education once provided by the provider or nurse.
• Maintains exam room cleanliness and ensures adequate supplies are available.
• Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
• Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
• Participates in quality improvement initiatives and staff meetings.
• Follows all infection prevention, patient safety, and regulatory procedures/policies.
• Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).

Minimum Qualifications

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Additional minimum requirement(s) only for Hospital Outpatient Departments: Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Education:

• Graduate from an accredited Medical Assistant program.

Experience:

• One year of experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics: Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.