Pricing Operations Specialist

Family Dollar; Chesapeake (VA); On-site; USD 52,000 - 60,000; Full time

Job summary

Family Dollar is seeking a Pricing Operations professional in Chesapeake, VA to manage day‑to‑day pricing changes across SKUs, including markups, cancellations, clearances, and promotions. The role requires strong time management, attention to detail, and clear communication with buyers and partners.

Responsibilities include setting up events in RMS, ensuring 100% accuracy, and collaborating with Merchants, IT, and Store Ops. Full‑time role with a salary range of $52,000–$60,000.

Qualifications

• Bachelor’s degree required; 2–4 years retail or marketing experience preferred.
• Strong time management and organizational skills; attention to detail essential.
• Excellent verbal and written communication; cross‑functional collaboration required.

Responsibilities

• Manage pricing workflow: set‑up, validation, conflict management, and approvals for events.
• Participate in weekly Business Rhythm Meetings with Merchants.
• Collaborate with Category, Visual Merchandising, Marketing, Store Ops and IT.
• Research and resolve pricing issues from stores or reports.
• Ensure 100% accuracy for pricing events; manage store records and updates.

Skills

Time management

Attention to detail

Organization

Verbal & written communication

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

RMS

Job description

General Summary

This position is responsible for managing the day-to-day execution and accuracy of Supplier Cost and Retail changes after initial SKU creation within the Pricing Operations Team. This includes Mark-Ups, Mark-Up Cancellations, Clearances, Temporary Price Reductions, and Promotional pricing and offers for all SKUs (Basic, DSD, and Fashion) within a designated Line of Business or group of Categories for the company. Managing these work streams requires someone with high proficiency in time management, organization, attention to detail, along with strong verbal and written communication skills. This position is responsible for set-up, validation and management of events with a goal of 100% accuracy.

Principal Duties & Responsibilities

• Manage the Pricing Workflow where all pricing related events are submitted from internal business partners. This includes set-up in RMS, validation, conflict management, and final approvals for the events.
• Participate in weekly Business Rhythm Meetings with the Merchant Teams.
• Work closely with Category Team Members, Visual Merchandising, Marketing, Store Ops, and IT business partners
• Research and resolve pricing issues as reported by stores and/or system-generated reports.
• Provide fact-based guidance to the Buyers when working through issues.
• Responsible for maintaining 100% accuracy for all pricing events. Monthly event SKU/Store records may exceed 25M.
• Audit pricing event detail for 100% accuracy. This is critical in protecting profitability, price perception and integrity to Family Dollar and its customers.
• Write weekly store communications for all pricing events.
• Manage to all pricing deadlines to ensure Service Level Agreements are met.
• Manage Store Closing retail uploads with third party service
• Maintain Store Zone Assignments across multiple Zone Groups including validation and auditing for 100% accuracy
• Manage and execute DSD Cost and /or Retail uploads (Beer & Wine, Dairy, Bread, and Tobacco)
• Manage Weekly New Store Grand Opening promotional pricing events
• Maintain SKU Detail Files for all pricing events (PPCs, CPCs, CBPs, TPRs, and Promotions)
• Participate in quarterly Store Work Days which may include live store testing of promotional events
• Work on special projects, ad hoc analysis, and initiatives related to pricing and promotions
• Other duties as assigned.

Position Requirements

• Office work environment, 40+ work hours per week
• Ability to prioritize and manage to timelines
• Ability to work cross-functionally and maintain effective relationships with Buyers, Visual Merchandising, Marketing, IT, Store Ops and Management
• Ability to work independently and adapt to changing work priorities
• Proficient with verbal and written communication skills
• Proficient in root cause analysis

Minimum Requirements

• Education: Bachelor’s degree from four-year college or university
• Experience: 2-4 years of applicable retail or marketing experience; specific experience in pricing a plus
• Computer Skills: High proficiency with Microsoft Office (Excel, Word, and PowerPoint)

Projected Salary Range: $52,000-$60,000

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Merchant Services

Family Dollar