Pricing Cost Accounting Assistant / Customer Service Representative

Pinkie's Inc.; Odessa (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Holidays

PTO

401k retirement plan

Professional growth opportunities

Collaborative team environment

Job summary

Pinkie’s Inc. is seeking a detail-oriented, tech-savvy individual to support our retail store management team in Odessa. The role centers on data entry, tag printing, pricing review, and maintaining cost information for retail and wholesale operations.

You will manage high-volume data entry, print/display tags, review reports for pricing variances, and assist with customer service and POS troubleshooting. A strong organize, proactive attitude, and reliability are essential for success.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1–2 years of data entry, retail pricing, or administrative support experience.
• Knowledge of cybersecurity best practices in customer service environments a plus.
• Competitive salary based on experience; full-time benefits include health insurance, holidays, PTO, and 401(k).
• Opportunities for professional growth and development.

Responsibilities

• Perform high-volume data entry to set up new items and maintain pricing across databases and retail systems.
• Print, organize, and manage distribution of display and shelf tags for all locations to ensure current pricing.
• Review daily/weekly sales reports to identify pricing discrepancies or data-entry errors and escalate issues.
• Customize menus, pricing, promotions, and receipt templates as needed.
• Pull basic analytics reports to track campaign performance and pricing effectiveness.
• Maintain documentation and manage admin tasks for pricing approvals, change logs, and marketing calendars.
• Assist store management with customer service and POS-related troubleshooting.
• Document system configurations, procedures, and troubleshooting guidelines.
• Support other admin and data-focused duties as assigned.

Skills

Data entry

Excel

Organizational skills

Customer service

Communication

POS software

Cybersecurity basics

Pricing administration

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Office

POS systems

Inventory software

Job description

We are seeking a detail-oriented, tech-savvy individual to support our retail store management team. This role focuses heavily on data entry, printing and distributing shelf and display tags, and reviewing sales reports to ensure smooth pricing operations. As well as analyzing, and maintaining accurate cost information for the company’s retail and wholesale operations. The ideal candidate is highly organized, eager to learn, and plays a critical part in maintaining accurate in-store pricing, tracking promotions, and supporting the overall customer experience.

Key Responsibilities:

• Perform high-volume data entry to set up new items and maintain accurate regular and promotional pricing across all databases and retail systems.
• Print, organize, and manage the distribution of display and shelf tags for all retail locations to ensure compliance with current pricing.
• Review daily and weekly sales reports to identify pricing discrepancies, cost variances, or data entry errors, and elevate issues for resolution.
• Customize menus, pricing, promotions, and receipt templates based on business needs.
• Pull basic analytics reports to track marketing campaign performance, price changes, and pricing effectiveness.
• Maintain documentation and manage administrative tasks for pricing approvals, change logs, and marketing calendars.
• Assist store management with customer service and technical troubleshooting related to pricing and point-of-sale (POS) systems.
• Document system configurations, procedures, and troubleshooting guidelines.
• Other administrative and data-focused duties as assigned.

Preferred Qualifications:

• Exceptional attention to detail and numerical accuracy, with a strong ability to manage high-volume data entry.
• Experience in retail environments, data entry, or administrative support.
• Proficiency in Microsoft Office (especially Excel for data management, pivot tables, VLOOKUPs).
• Excellent organizational, multitasking, and problem-solving skills.
• Strong written/verbal communication and customer service skills.
• Working knowledge of multi-location POS and inventory management software is a plus.
• Understanding of payment processing, PCI compliance, and EMV systems.
• Ability to work independently under pressure and meet tight deadlines.
• Mostly Odessa Office – some on-site depending on location and issue.

Education and Experience:

• High school diploma or equivalent required; associate or bachelor's degree in business, finance, or related field preferred.
• 1-2 years of experience in data entry, retail, pricing, customer service, or an administrative support role.
• Knowledge of cybersecurity best practices in customer service environments a plus.
• Competitive salary based on experience.
• Full-time benefits include Health insurance, Holidays, PTO, 401k retirement plan.
• Opportunities for professional growth and development.
• Collaborative and supportive team environment.