Pricing Coordinator

Festival Foods; New London (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Associate discount

Weekly pay

Two-week scheduling

Vision & dental insurance

Parental leave

401(k) match

Job summary

Festival Foods in New London, WI is seeking a Pricing Coordinator to join the Guest Service Department. This full-time role partners with pricing associates, vendors, and store leaders to ensure policy compliance and accurate price execution.

The position emphasizes strong communication, hands-on training of staff, and reliable weekly scheduling. The Pricing Coordinator will support the pricing team and help deliver Festival Foods’ value and service commitments.

Qualifications

• High School Education or equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle situations.
• Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word

Responsibilities

• Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
• Provide consistent practices within the pricing software that supports Festival Foods price image.
• Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
• Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards.
• Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
• Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedule for pricing associates; write and execute weekly department schedule.
• Document violations of company policies by pricing associates and take corrective action.
• Review verification results weekly to address gaps and communicate findings to Pricing Support Team.
• Assist guests with finding items on the sales floor and address concerns as needed.

Skills

Customer service

Communication

MS Excel

MS Outlook

MS Word

Education

High School Diploma or equivalent

Tools

SMS pricing software

Pricing handhelds

Nexgen 365

Job description

Location : Name

New London

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Pricing Coordinator

Reports to: Guest Service Department Manager

Responsible for working closely with all Pricing associates, vendor partners, Guest Service Manager, Store Directors and Festival team members in an effort to ensure all company policies and procedures are being followed. Will provide controlled processes and procedures to ensure department goals and objectives are being obtained.

External Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
• Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
• Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
• Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
• Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
• Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs. Annual weekly hours will be supplied by the business.
• Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination
• Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department manager and Store Director to ensure Standard Operating Plans are being executed.
• Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team.
• Assist guests with finding items they are looking for while on the sales floor
• Address guest concerns and resolve issues when a guest is not satisfied.
• Use the Boomerang Basics to coach and develop all team members, and to prepare associates for advancement opportunities.
• Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

• High School Education or equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle situations.
• Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The employee must possess the ability to stand for long periods of time. Requires fine finger and broad manual dexterity.
• The position requires frequent bending at or below waist level, kneeling and reaching above shoulder level
• The position requires the employee to lift up to 25 pounds on an occasional basis.
• Occasional exposure to extreme temperatures

WORK SCHEDULE

The Pricing Coordinator is a full-time position. The work schedule will include daytime shifts; 7:00 AM-4:00 PM, occasional evenings/weekends, and Wednesdays starting at 3:00 AM.

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Location : Address

308 North Shawano St

Location : City

New London

Location : State/Province

WI

Location : Postal Code

54961