PREVENTION CASE MANAGER - TC FF

The House of the Good Shepherd; City of Watertown (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

The House of the Good Shepherd seeks a Prevention Case Manager to implement family service plans, perform in-home casework, and provide 24/7 crisis intervention for families. The role requires a Bachelor's degree (preferably in human services) and at least one year of behavioral health experience.

A valid driver's license is required, with responsibilities including coordination with courts, schools and service providers.

Qualifications

• Bachelor's degree in human services or related field.
• Minimum of one year of experience in behavioral health.
• Experience with Child Protective Services or child welfare settings preferred.
• Knowledge of Sanctuary Model commitments.
• Ability to build effective relationships with youth and families.
• Valid driver’s license.

Responsibilities

• Assist with implementing family service plans and coordinating with families, agency staff and providers.
• Provide in-home services and casework contacts.
• Offer 24-hour on-call crisis intervention for families.
• Monitor school attendance and performance per DSS guidance.
• Accompany families to appointments and arrange transportation as needed.
• Liaise between families, Family Court, Probation, school officials, and providers.
• Lead case management tasks when indicated and coordinate services.
• Complete documentation per agency policy (logs, mileage, medical, incident reports, etc.).
• Attend trainings and participate in Quality Improvement initiatives.

Skills

Sanctuary Model

Crisis Intervention

Case Management

Communication Skills

Collaboration

Education

Bachelor's degree

Human services

Job description

$2,000 Sign on Bonus!Basic Function/Overall Responsibilities: Assist with implementing individualized family service plans and facilitate productive working relationships between families, agency personnel and other involved service providers. Flexible work schedule; non-traditional working hours Included.Principal Assigned Responsibilities:Implementation of family treatment plans: provide in-home services/casework contacts, child care behavior management.Provide 24-hour on-call crisis intervention for families.Assist families in identifying and obtaining appropriate clinical, recreational, financial, medical or other support services designed to fully integrate the family with community-based supports in accordance with treatment plan.Monitor school attendance and performance for each child on caseload in accordance with Department of Social Services recommendations.Accompany families to scheduled appointments, etc.; provide or arrange transportation when necessary.Act as liaison between parents/families, Family Court, Probation, school officials, agency personnel or other service providers as necessary/appropriate.Assume a lead Case Managers responsibilities when indicated; this could include service plan reviews, scheduling meetings, coordination of services for family members in need, etc.Organize and/or actively participate in case conferences and case transfers.Complete documentation per agency policy and procedure (e.g. log entries, mileage, medical, incident reports, intake, Plan Amendments, affidavits, court updates, etc.)Attend agency in-service trainings, workshops and seminars as appropriate or required by supervisor.Other associated tasks as deemed appropriate by supervisor.Take part in Quality Improvement training and demonstrate commitment and active participation in the agency's ongoing Quality Improvement Program.Prevention Case Manager Position is contracted through the Department of Social Services and manages all aspects of cases, specifically Article 10 cases.Education and Experience Requirements:1. Bachelor's degree, preferably in human services or a related field required.2. Minimum of one-year successful human service experience in a behavioral health setting, preferably working with Child Protective Services or other child welfare settings.Required Knowledge, Skills & Abilities and Competencies:1. Commitment to following and embracing the Seven Commitments of our Sanctuary Model.2. Demonstrate knowledge of behavioral treatment, social skills and age appropriate developmental milestones of youth.3. Demonstrated ability to work with families in crisis to bring about positive outcomes.4. Understanding of basic needs and developmental issues of children in a way that promotes growth and respects individuality.5. Strong written and verbal organizational skills.6. Demonstrated knowledge of documentation requirements of licensing and accrediting bodies.7. Demonstrate the ability to form effective relationships with youth and families.8. Ability to form collaborative working relationships with program staff, other agency staff, and staff from outside agencies such as Depart of Social Services.9. Valid driver’s license.