Pretrial Monitoring Specialist (9920)

City and County of San Francisco; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

City and County of San Francisco's Adult Probation Department is seeking a motivated Pretrial Monitoring Support Specialist. Working under minimal supervision, you will serve as an operational hub, delivering critical intelligence, managing case data, and supporting electronic monitoring technology to ensure compliance with court-ordered conditions.

The role emphasizes collaboration with the Reentry and Violence Response units, data integrity, and timely reporting to assist staff and courts.

Qualifications

• High School diploma or GED required.
• 6 months to 1 year of general experience.
• Valid California Class C Driver's License required.

Responsibilities

• Monitor pretrial clients and review alerts to ensure compliance.
• Engage with clients in the community to support supervision expectations.
• Coordinate referrals with community-based organizations and transport clients when needed.
• Assist with monitoring equipment, records, data entry and office operations.
• Prepare data summaries and support court reporting and timelines.

Skills

Analytical thinking

Attention to detail

Education

High School diploma or GED

Tools

California Driver's License (Class C)

Job description

• Job Code and Title: 9920-Public Service Aide - Assistant To Professionals
• Fill Type: Temporary Exempt

Company Description

The San Francisco Adult Probation Department (SFAPD) values the individuality and diversity of justice-involved adults, recognizes the unique challenges they face, and invests in their success through services designed to help them permanently exit the criminal justice system. SFAPD's pretrial, reentry, and rehabilitative services complement its supervision strategies by providing a unique blend of opportunity and accountability. The Department extends a continuum of integrated services to address clients' criminogenic needs and empower them to become productive members of the community. SFAPD dedicates endless energy toward enhancing public safety, seeking victim restoration, enforcing court-ordered accountability, providing structured evidence-based supervision, and operating comprehensive pretrial services on behalf of the Superior Court of San Francisco.

Job Description

The San Francisco Adult Probation Department (SFAPD) is seeking a motivated Pretrial Monitoring Support Specialist. Working under minimal supervision, this role serves as an operational hub delivering critical intelligence, managing complex case data, and supporting critical functions such as electronic monitoring (EM) technology. The Specialist ensures client compliance with court-ordered conditions, analyzing alert data, troubleshooting equipment, tracking referrals for services, and providing staff with timely actionable information to maintain public safety and seamless monitoring operations.

Cross-Divisional Collaboration

In addition to core duties, incumbent will assist the Reentry and Violence Response service units. The Pretrial, Reentry, and Violence Response divisions are responsible for coordinated service delivery, consistent program quality, and alignment with the department’s mission of promoting safety, accountability, and equitable justice outcomes. Collaboration across these divisions strengthens continuity of care, reduces system involvement, and enhances long-term client outcomes.

Examples of Important and Essential Duties

In accordance with Civil Service Commission Rule 109, duties include, but are not limited to, the following:

• Support the daily monitoring of clients participating in pretrial supervision, review alerts and compliance information, and promptly communicate issues requiring staff follow-up.
• Client & Community Engagement: Work directly with clients in the community to support compliance, reinforce supervision expectations, address barriers, and help connect individuals with appropriate resources and services. Support community events and activities including being a representative of the department. Receive and welcome clients in the office and community to direct them to services and guide them to the appropriate location or office.
• Provider Coordination & Client Transportation: Coordinate with community-based organizations and service providers to facilitate referrals, appointments, and program participation, including transporting clients to treatment, services, and other approved programs when needed.
• Program, Technology & Operational Support: Assist with monitoring equipment, technology, records, inventory, data entry, and other operational needs while supporting implementation of new systems, procedures, and pretrial initiatives.

Intelligence & Community Support

• Provide Actionable Intelligence: Maintain real-time and historical data to staff and supervisors, including location trends, compliance patterns, incident alerts, and risk indicators.
• Support Monitoring Support staff by summarizing client history, and safety concerns
• Inter-Agency Communication: Relay time-sensitive information regarding successful completions, violations, tech failures, or program compliance.
• Court & Report Support: Assist with pre-court preparation by creating data summaries, timelines of events, and compliance progress reports and court reporting.

Data Integrity, Compliance & Analysis

• Case Management: Maintain accurate, confidential records of court orders, curfews, geofence rules, and historical compliance logs.
• Documentation: Input timely case notes documenting alerts handled, actions taken, and communications with officers or courts. Provide information to staff in court and support all court functions in a supportive role
• Pattern Analysis: Analyze monitoring data to identify trends such as absconding risks, chronic tampering, or behavior requiring supervisory intervention.

Qualifications

Training and Experience:

Applicants will be required to meet guidelines as established for each program; requirements for previous training and experience will be minimal. Knowledge, Skills, and Abilities: Requires an indicated interest and aptitude in those skills associated with the target employment and a willingness and ability to acquire the needed skills and academic standards through training and work experience.

• High School diploma or GED
• Six (6) months- one (1) year of general experience. Qualifying entry-level analytical work includes analysis, development, administration, and reporting in programs and functions of an organization in areas such as budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 1822 Class series.
• A valid California Class "C" Driver's License is required to perform job-related essential functions.

Substitution:

• 6 months of education (15 semester units) or technical training exp. May be substituted for 6 months of experience.

Additional Information

The City offers robust health, retirement, and other benefits. For more information please visit:https://sfdhr.org/benefits-overview . This position is represented by the Service Employees International Union Local 1021, which has a Memorandum of Understanding with the City that can be found atMOU .

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.