Presuit Secretary

Morgan & Morgan; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading personal injury law firm dedicated to consumer rights in Nashville! In this vital role, you will support Case Managers in pre-litigation processes, ensuring all necessary documentation is organized and managed effectively. Your responsibilities will include requesting medical records, communicating with clients, and assisting attorneys with case files. This is a fantastic opportunity to grow within a firm that values its employees and offers a comprehensive benefits package, including medical and dental insurance, a 401(k) plan, and paid time off. If you're detail-oriented and passionate about helping others, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Qualifications

• Experience in administrative roles, preferably in a legal setting.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist Case Managers with pre-litigation tasks and document management.
• Request medical records, verify coverage, and manage client communications.

Skills

Administrative Skills

Communication Skills

Organizational Skills

Attention to Detail

Education

High School Diploma or equivalent

Tools

Litify

Docufree

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Description

This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

1. Request Medical Bills and Records
2. Submit request via Shared Services for coverage verification
3. Open Cases- Send Intro Letters tasked by "New File Open Checklist"
4. Includes- Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP Applications, Request PD Estimate & Send PD Letters
5. Claims- Call insurance companies to get claim numbers (if claim is set up- PSS are not setting up claims), confirm verbal limits and follow up on disclosures
6. Turn Downs- Once the TD approved send via fax, email, mail No Longer Rep Ltrs
7. Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
8. Request Cost Checks- Request checks from accounting to pay invoices
9. Demands Checklist- Gathering all necessary documents for demand and merging into Demand Packet PDF
10. Closing File- Mail Final Pay Letters to all Medical Providers/Lien Holders
11. Settlement- Mail Proceeds check (if application) and mail DCD Checks
12. Scanning- Scanning documents into CP
13. Mail- Checking Docufree mail
14. Communication to client when required by staff to obtain updates for the matter
15. Faxing- Required to save all faxes sent and received with appropriate title
16. Government Letters- Mail out Government Letters via cert mail
17. Assist case managers and attorneys with organizing client files in Litify
18. Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing
19. Perform general administrative office duties as needed

Assist with other tasks as requested by the attorney or case staff.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.