Prestige Beauty Key Holder: Lead & Elevate Service

Estée Lauder Companies; Phoenix (AZ); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Retirement savings plans

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales targets.

You will lead by example, coach the team, and handle essential cash reconciliation and opening/closing duties on a rotating schedule. Ideal candidates will have retail experience in cosmetics, strong customer service skills, and prior supervisory exposure.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.

Responsibilities

• Lead by example and coach the sales team to meet targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Provide inspirational, authentic and personalized customer service.
• Support Store Manager and Assistant Manager to ensure smooth running.

Skills

Retail experience

Customer service

Cash handling

Coaching/mentoring

Store operations

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales targets.

You will lead by example, coach the team, and handle essential cash reconciliation and opening/closing duties on a rotating schedule. Ideal candidates will have retail experience in cosmetics, strong customer service skills, and prior supervisory exposure.