Prestige Beauty Advisor

Ulta Beauty; Taylor (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Prestige Beauty Advisor to enhance the guest experience through exceptional service and product knowledge. This role involves maximizing sales in the prestige category, engaging with guests, and providing personalized recommendations. If you have a flair for beauty and a desire to create memorable experiences, this opportunity is perfect for you. Join a vibrant team that values creativity and collaboration, and be part of a company that is transforming the beauty industry, one guest at a time.

Qualifications

• Passion for beauty and strong guest service skills.
• Ability to work independently and in a team environment.

Responsibilities

• Maximize sales in the prestige category through exceptional service.
• Perform makeup applications and product demonstrations.

Skills

Guest Service

Sales Skills

Communication Skills

Customer Relationship Management

Education

High School Diploma

Cosmetology License

Job description

Join to apply for the Prestige Beauty Advisor role at Ulta Beauty.

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The PBA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance guest experience.
• Book appointments and support the execution of services and in-store events that deliver an outstanding guest experience while achieving prestige and iconic brand sales goals.
• Stay informed about new and existing industry trends, products, and services, and be knowledgeable about their ingredients and benefits to serve guests better.
• Maintain prompt, regular attendance.

People

• Support an inclusive environment that promotes teamwork and positive interactions with teammates, peers, and guests.
• Collaborate with managers and associates to grow the business.
• Participate in ongoing training, including prestige and iconic brand product training, to enable professional development and improve sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow the dress code.
• Keep the work area replenished, signed, faced, and ensure testers are maintained hygienically and available.
• Maintain store standards of cleanliness and organization.
• Participate in merchandise resets, planograms, displays, inventory procedures, and shipment processing using Ulta’s systems.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Follow loss prevention practices to protect company assets.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license required where mandated by law.

Experience

• 1 year of relevant work experience or an equivalent combination of education and experience preferred.

Skills

• Passion and competency for prestige products, guest service, and selling.
• Strong ability to build and maintain customer relationships.
• Ability to work independently and collaboratively.
• Excellent communication skills.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Attend corporate meetings and conferences, including overnight stays.

Working Conditions

• Frequent movement throughout the store during shifts.
• Stand, bend, reach, pull, push, and twist regularly.
• Lift and move up to 10 lbs. continuously.
• Coordinate and manipulate objects during shifts.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.