Prestige Beauty Advisor

Ulta Beauty; Saint Augustine (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading beauty retailer as a Prestige Beauty Advisor, where you'll engage with guests to enhance their buying experience in cosmetics, skincare, and fragrance. This role requires a passion for beauty, exceptional guest service skills, and the ability to work in a dynamic retail environment. You'll be responsible for driving sales, maintaining store standards, and contributing to a positive team culture.

Qualifications

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license required by state law.
• 1 year of relevant work experience or equivalent education preferred.

Responsibilities

• Maximize sales in the prestige category by engaging guests.
• Perform makeup applications and product demonstrations.
• Ensure compliance with company policies and maintain store standards.

Skills

Guest service

Sales

Relationship-building

Communication

Education

High school diploma

Cosmetology license

Job description

Join to apply for the Prestige Beauty Advisor role at Ulta Beauty

We consider applications for this position on an ongoing basis.

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

The PBA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position:

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance guest service experience.
• Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while achieving prestige and iconic brand sales goals.
• Stay informed about industry trends, products, and services, and be knowledgeable about their ingredients and benefits to serve guests better.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Collaborate with managers and staff to grow the business.
• Participate in ongoing training to enable continuous professional development and drive sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Maintain replenished and well-presented work areas, including testers and displays.
• Maintain store operational standards, including cleanliness and organization.
• Participate in merchandise resets, inventory procedures, and shipment processing using Ulta’s systems.
• Promote the guest loyalty program and protect company assets.
• Perform other operational tasks as assigned.

Job Qualifications

Education

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license required by state law where applicable.

Experience

• 1 year of relevant work experience or equivalent education and experience preferred.

Skills

• Passion for prestige products, guest service, and sales.
• Strong relationship-building skills.
• Ability to work independently and in a team.
• Excellent communication skills.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Attend meetings and conferences, including overnight stays.

Working Conditions

• Frequent movement throughout the store.
• Standing, bending, reaching, and lifting during shifts.
• Ability to lift up to 10 lbs. continuously.

If an associate has a disability that prevents them from performing an essential function, the company will engage in the interactive process to determine reasonable accommodations.