Prestige Beauty Advisor

ULTA Beauty; Pittsfield (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading beauty retailer as a Prestige Beauty Advisor, where you'll engage with guests to provide exceptional service and maximize sales in prestige cosmetics, skincare, and fragrance. This role requires a passion for beauty, strong communication skills, and a commitment to guest satisfaction. You'll support store goals and contribute to a vibrant team culture while enhancing the customer experience through personalized service and product knowledge.

Qualifications

• 1 year of relevant experience or equivalent education preferred.
• Cosmetology, esthetician, or demonstrator’s license as required by law.

Responsibilities

• Maximizing sales in the prestige category by engaging guests.
• Performing makeup applications and product demonstrations.
• Ensuring compliance with company policies and maintaining store standards.

Skills

Guest Service

Selling

Communication

Relationship Building

Education

High School Diploma

Cosmetology License

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The PBA is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them consistently through:

Performance

• Contributing to meeting or exceeding store goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on the prestige category and iconic brands.
• Providing exceptional service by greeting and engaging every guest, personalizing service, recommending products, and informing guests of current promotions and events.
• Handling sales, refunds, and exchanges courteously.
• Performing makeup applications, skincare analysis, and product demonstrations to enhance sales and guest experience.
• Booking appointments and supporting in-store events to deliver an exceptional guest experience while meeting sales goals.
• Staying informed about industry trends, products, and services to better serve guests.
• Maintaining prompt and regular attendance.

People

• Supporting an inclusive environment for teammates, peers, and guests.
• Collaborating with managers and associates to grow the business.
• Participating in ongoing training to develop skills and drive sales performance.

Process

• Ensuring compliance with company policies, procedures, and standards.
• Adhering to the dress code.
• Keeping work areas replenished, signed, and maintained, ensuring hygiene standards.
• Participating in merchandise resets, inventory, and shipment processing.
• Sharing information about loyalty programs and protecting company assets.
• Executing other operational tasks as directed.

JOB QUALIFICATIONS

Education

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license as required by law.

Experience

• 1 year of relevant experience or equivalent education and experience preferred.

Skills

• Passion and competency in prestige products, guest service, and selling.
• Strong relationship-building skills.
• Ability to work independently and in a team.
• Excellent communication skills.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Attendance at meetings and conferences, including overnight stays.

WORKING CONDITIONS

• Frequent mobility and standing during shifts.
• Manual handling of objects up to 10 lbs.

If an associate has a disability preventing essential functions, the company will engage in an interactive process to determine reasonable accommodations.