Prestige Beauty Advisor

Ulta Beauty; Middletown (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading beauty retailer as a Prestige Beauty Advisor, where you will enhance guest experiences through exceptional service and product knowledge. This role focuses on maximizing sales in the prestige category while contributing to an inclusive environment. Ideal candidates will have a passion for beauty and strong communication skills.

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Qualifications

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license required by state law.
• 1 year relevant work experience or equivalent education preferred.

Responsibilities

• Maximize sales in the prestige category by engaging guests.
• Provide exceptional guest service and maintain store standards.
• Perform makeup applications and product demonstrations.

Skills

Guest service

Selling

Communication

Customer relationship building

Education

High school diploma

Cosmetology, esthetician, or demonstrator’s license

Job description

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Principal Duties & Responsibilities

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.
• Handle sales, refunds, and exchanges courteously.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest experience.
• Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on prestige and iconic brand sales goals.
• Stay informed regarding industry trends, products, and services, and be knowledgeable about their ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates, peers, and guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training to enable continuous professional development and drive prestige sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to dress code.
• Keep prestige and iconic brand work areas replenished, signed, faced, and ensure testers are available and hygienic.
• Maintain store operational standards, including cleanliness and organization.
• Participate in merchandise resets, planograms, marketing displays, inventory procedures, and shipment processing.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Follow loss prevention practices and provide excellent guest service.
• Perform other operational tasks as directed.

Job Qualifications

Education

• High school diploma preferred.
• Cosmetology, esthetician, or demonstrator’s license required by state law where applicable.

Experience

• 1 year relevant work experience or equivalent education and experience preferred.

Skills

• Passion and competency for prestige products, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

Special Position Requirements

• Flexible schedule including days, evenings, weekends, and holidays.
• Attend corporate meetings and overnight stays as needed.

Working Conditions

• Frequent mobility throughout the store.
• Standing, bending, reaching, pulling, pushing, and twisting during shift.
• Lift/move up to 10 lbs. regularly.
• Coordinate and manipulate objects during shift.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

The pay range is $16.50 - $22.00/hour, based on factors including education, experience, and location. Benefits include paid time off, health, dental, vision, life, and disability insurance for full-time employees, and select benefits for part-time employees.

About Ulta Beauty

Ulta Beauty is the largest North American beauty retailer, offering a wide range of products and salon services. We are committed to diversity and inclusion in employment.