Prestige Beauty Advisor

ULTA Beauty; Holland (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Prestige Beauty Advisor to elevate the beauty shopping experience. This role combines a passion for beauty with exceptional guest service, where you'll engage with customers, provide personalized recommendations, and drive sales of prestige cosmetics, skincare, and fragrance. You'll thrive in a vibrant environment that values your contributions and offers growth opportunities. If you are enthusiastic about beauty and want to make a difference in guests' lives, this position is perfect for you. Join a team that celebrates creativity and passion in the beauty industry!

Qualifications

• 1+ year of relevant work experience in beauty or retail.
• Strong passion for prestige products and exceptional guest service.

Responsibilities

• Maximize sales in the prestige category through guest engagement.
• Perform makeup applications and skincare analysis to enhance guest experience.

Skills

Guest Service

Sales Skills

Communication Skills

Customer Relationship Management

Education

High School Diploma

Cosmetology License

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. This position supports the Sales Manager (SM) through a focus on performance, people, and process. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The PBA is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, retail shrink and omni-channel sales, with a specific focus on the prestige category and iconic brands.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.
• Courteously handle sales, refunds, and exchanges.
• Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
• Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Collaborate with managers and associates throughout the store to help grow the business.
• Regularly participate in ongoing training, including prestige and iconic brand product training as directed.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping prestige and iconic brand work area replenished and ensuring testers are continuously available and maintained in compliance with hygiene standards.
• Maintain outstanding store operational standards, including cleanliness of the salesfloor and other areas.
• Participate in completing merchandise resets, planograms, and processing shipment using Ulta Beauty’s technology and best practices.
• Share the benefits of the guest loyalty program with guests on the salesfloor.
• Protect company assets by following loss prevention best practices.
• Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

• High school diploma is preferred.
• Cosmetology, esthetician or demonstrator’s license where required by state law.

Experience

• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.

Skills

• Demonstrates a passion and significant competency for prestige product, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

SPECIAL POSITION REQUIREMENTS

• Work a flexible schedule to include days, evenings, weekends, and holidays.
• Attend corporate business meetings and conferences, including overnight stays.

WORKING CONDITIONS

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.