Presort Associate 3 Team Lead - 3rd shift

pitneybowes; Phoenix (AZ); On-site; USD 46,000 - 53,000; Full time

Job summary

Pitney Bowes is hiring for a Direct Hire Full Time Warehouse Presort Associate 3 in our Phoenix, AZ facility. This role covers lead duties, presort operations, and trainer responsibilities on the 3rd shift, Mon–Fri, 10:00 pm – 6:00 am. Base rate is $20.75/hr with a $1.50/hr shift premium; total pay is $22.25/hr.

Candidates should have 1–2 years in a lead role, strong English, and the ability to stand/walk for long periods and lift up to 50 lbs. Overtime and weekend work may be required.

Qualifications

• 1 to 2 years' experience in a Lead role.
• Ability to stand, walk, stoop and bend up to 80% of the time.
• Lift up to 50 lbs.
• Experience in presort/mail/warehouse operations.
• English proficiency; multi-language a plus.

Responsibilities

• Oversee presort operations and machine setup.
• Assign workers and supervise production.
• Ensure quality per QMS procedures.
• Coordinate with Customer Service and Operations teams.
• Train new employees and support training programs.

Skills

Lead role

Warehouse operations

English literacy

Communication skills

Safety awareness

Education

High school diploma

Job description

Job Description:

Join our team and earn $22.25 per hour!

Pitney Bowes is now hiring for a Direct Hire Full Time Warehouse Presort Associate 3 in our Phoenix, AZ facility.

3rd shift : Monday - Friday, 10:00 pm - 6:00 am

Base Rate: $20.75/hr

$1.50/hr additional for 3rd shift

You Are:

• An individual who enjoys a fast paced, physical production environment while developing new skills in the mailing industry. You are a hard-working and vital contributor to our company's success in meeting productivity standards and customer satisfaction ratings.

Lead:

• Assur the accurate and timely processing of the mail run on the MLOCR Equipment
• Assign workers to the appropriate equipment and job duties
• Set up machines. Verify quality of sorted mail using QMS procedures
• Assist in preparation of USPS and Production reporting as required
• Assist with a variety of warehouse tasks including but not limited to presorting and machine operating as needed
• Responsible for overseeing production workers in designated areas
• Direct production and personnel issues to Supervisor in a timely manner
• Oversee quality in assigned area. Assure QMS processes and procedures are followed at all times
• Follow-up to assure processing proceeds at the pace needed to meet postal deadlines
• Offer suggestions regarding increasing efficiency of use of equipment, working conditions, motivation of employees
• Keep down time to a minimum, assist in meeting and/or exceeding site PFPLH metric
• Remain informed of Acceptance Times and when trucks must leave. Assure mail is prepared to hit these times
• Assist Customer Service team and Operations team to communicate and resolve mail quality issues

Trainer:

• Train new employees in job functions, policies, assigns designated individuals to complete the training
• Conduct classroom Orientation Program training for contingent and new employees (Day 1 Orientation and Introduction to Presort)
• Lead classroom training of PB Employees in Certification programs as scheduled
• Coordinate various employee engagement initiatives and activities
• Work with and Support site PAL's with on-the-job training
• Coordinate with Management and PAL's to identify opportunities for future training and assist Presort Academy Program Director with building training as required
• Answer employee questions during training and direct employees to the right area/individual based on their needs
• Provide feedback and reporting to Management regarding employee training status

General:

• Must possess and maintain current certifications as outlined for Presort Academy. Additional certification training may be required as current training is updated and new training is developed
• Demonstrate safety and security precautions and follows company policies
• Perform all additional duties as required

Your Background :

• 1 to 2 years' experience in a Lead role
• Skilled and knowledgeable across all areas of warehouse operations
• Ability to read, analyze and interpret general business periodicals and USPS postal regulations
• Ability to prepare reports and effectively present information and respond to questions from groups of managers, customers and employees
• Ability to proficiently speak and understand English. Ability to speak and understand other languages a plus
• Effective communications and interpersonal skills
• Ability to lead and engage/interact with large groups of employees
• Ability to calculate and prepare various reports regarding volumes, rejects and other pertinent data
• Solid understanding of use of Windows environment to set up production runs
• Ability to apply common sense understanding to carry out instructions furnished orally or in writing
• Ability to solve basic problems that arise in the production environment
• Requires the ability to stand, walk, stoop and bend up to 80% of the time
• Required to lift up to 50 lbs.
• Dependable and reliable
• Knowledge of the pre-sort mailing business is a plus
• The ability to work overtime which may include weekends, holidays and or a different shift with little or no advance notice

Our Team:

• Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®.
• For completing this work, Presort Services receives discounted postage rates.
• By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them.
• Our national network of operating centers processes over 17 billion pieces of mail annually.
• We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.

We will:

• Provide the opportunity to grow and develop your career through training and access to various development programs
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Offer a casual and safe work environment
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offe