Presidio Europe Looking for Network Engineer L2 at Remote

Presidio Europe; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a leading global IT solutions provider as a Network Engineer, where you will play a crucial role in delivering high-quality technical support. This position offers the opportunity to work with cutting-edge networking technologies and to collaborate with a dynamic team of professionals. You will be responsible for resolving customer issues, supporting various firewall products, and ensuring client satisfaction. If you have a passion for technology and a knack for problem-solving, this role is perfect for you. Be part of an inclusive culture that values diversity and innovation, and help clients transform their businesses through technology.

Qualifications

• At least 2 years’ experience as a network security engineer.
• Minimum Cisco CCNP Certified Enterprise or Security or equivalent.

Responsibilities

• Resolving customer issues or escalating to L3 engineer as required.
• Providing support to clients on Cisco, Palo Alto & Juniper firewalls.

Skills

Cisco Security

Network Security

Firewall Management

Client-facing Experience

Routing Protocols

Switching in Cisco Products

Web Security

Email Security

Juniper Experience

Technical Support

Education

Cisco CCNP Certification

PCNSA / PCNSE Certification

Tools

Cisco Firewalls

Palo Alto Firewalls

Juniper Firewalls

ISE

Anyconnect

Amp

Umbrella

Stealthwatch

WSA

ESA

Job description

Network Engineer (Level 2)

COME BUILD YOUR FUTURE WITH PRESIDIO!

We know technology is the key to success in a connected world. The innovative solutions we provide our clients can unlock possibilities that transform their business. While technology permits that connection, technology without imagination and ingenuity cannot be effective. At Presidio, we know that it’s our people that make the connections happen.

Purpose of the role:
A vacancy has arisen in Arkphire Ireland for a Network Engineer. We are looking for high-performing Network Engineers who will join the network team to primarily work on the support desk.

You will be required to take responsibility for providing high-quality technical support for the solutions/products installed in our customers but also be available to assist with new existing projects, client health checks, and documentation as required.

Our Engineers deliver effective technical customer support to our growing customer base, delivering solutions to both technical and non-technical end users while also supporting a wide range of networking technologies.

We are very interested in individuals who have a proven track record of finding creative solutions to unique problems, and who will thrive in challenging situations.

Applicants should have the following:
The suitable candidate will have at least 2 years’ experience as a network security engineer.

Experience in Cisco security along with any other firewall vendor experience would be a distinct advantage.

Minimum of Cisco CCNP Certified Enterprise or Security or equivalent.

Minimum of PCNSA – PCNSE preferable.

Experience in Juniper would be beneficial.

Client-facing experience.

English written and verbal skills; excellent phone manner.

Firm grasp of how routing protocols and switching in Cisco products work.

It is a requirement of the position that certifications and specializations achieved are kept current during your employment.

Experience in web security and email security would be an advantage.

Responsibilities include:
Resolving customer issues or escalating to L3 engineer as required.

Providing support to our clients on Cisco, Palo Alto & Juniper firewalls.

Supporting Cisco security products.

Experience of any of the following products would be advantageous; ISE, Anyconnect, Amp, Umbrella & Stealthwatch, WSA, ESA & Duo.

To work closely with the Professional Services team.

You may be expected to become part of the on-call team.

Due to the nature of the work, the successful candidate will be required to work out of hours at times.

ABOUT PRESIDIO
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change processes across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a leading global IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise, and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.

We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Within Presidio’s 40+ US offices and offices in Ireland, London, Singapore, and India, we support 2,800+ professionals, including 1,600 technical engineers. Presidio is a trusted advisor to our clients on a national level while also bringing our global scale and expertise to bear.

For more information visit: www.presidio.com