Presales Sr. Solutions Architect - Security

SHI International Corp; United States; Remote; USD 235,000 - 285,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Flexible spending

Job summary

SHI International Corp. in the United States is seeking a Presales Sr. Solutions Architect to lead the development of Statements of Work (SOWs) that align with client needs and business objectives.

You will drive revenue growth by optimizing professional services, collaborate with SHI stakeholders, sales teams, and customers to craft innovative service solutions, and mentor others in best practices. The role requires deep expertise in service delivery, architecture judgment, and staying current

Qualifications

• 7+ years of experience in solutions architecture or software engineering.
• 7+ years of experience in IT infrastructure.
• Bachelor’s degree or relevant work experience.
• Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements.
• Experience leading large IT projects related to design, deployment and configuration.
• Willingness to travel occasionally.

Responsibilities

• Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives.
• Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings.
• Collaborate with SHI Stakeholder partner teams to create synergistic service solutions.
• Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement.
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery.
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention.
• Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations.
• Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.

Skills

SOW development

Solution architecture

IT infrastructure

Revenue growth

Stakeholder collaboration

Leadership

Project management

Technology trends

Education

Bachelor's degree or equivalent

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Presales Sr. Solutions Architect leads the development of Statements of Work (SOWs) to align with client needs and business objectives, driving revenue growth by optimizing service offerings. This role involves collaborating with SHI stakeholder and sales teams to create synergistic service solutions, contributing to practice development, and maintaining strong client relationships. The ideal candidate will demonstrate deep expertise in service delivery, provide thought leadership, analyze business processes for improvement, and stay current with technology trends to ensure high-quality service delivery and innovation.

Role Description

• Lead the development of SOWs, working closely with various teams to ensure alignment with client needs and business objectives.
• Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings.
• Collaborate with SHI Stakeholder partner teams to create synergistic service solutions.
• Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement.
• Contribute to practice development by identifying areas for growth, leading innovation initiatives, and creating and maintaining practice standards to ensure high-quality service delivery.
• Build and maintain strong relationships with key clients and partners, ensuring high levels of satisfaction and retention.
• Demonstrate deep expertise in Service Delivery and provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Oversee and facilitate the evaluation and selection of hardware and software technology and product standards, and provide relevant technology/architecture recommendations.
• Stay current with new technologies and frameworks, drive the retirement of legacy solutions/technologies, and recommend adopting new partners or solution components.

Behaviors and Competencies

• Problem‑Solving: Can proactively identify and take ownership of complex problem‑solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision‑making processes, and drive team performance.
• Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
• Self‑Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self‑motivation.

Skill Level Requirements

• Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Expert
• Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Expert
• Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively - Expert
• Ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions - Expert
• Ability to understand and manage various infrastructure components (firewalls, load balancers, hypervisors, storage, monitoring, security) and use orchestration tools to develop comprehensive technical solutions - Expert
• Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Expert
• Extensive experience working on large scale IT projects related to design, deployment and configuration - Expert
• Other Requirements Completed Bachelor’s Degree or relevant work experience 7+ years of experience in solutions architecture or software engineering 7+ years of experience in IT infrastructure Willingness to travel occasionally

Other Requirements

• Completed Bachelor’s Degree or relevant work experience
• 7+ years of experience in solutions architecture or software engineering
• 7+ years of experience in IT infrastructure
• Willingness to travel occasionally

Compensation

The estimated annual pay range for this position is $235,000 - $285,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits

• medical
• vision
• dental
• 401K
• flexible spending

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.