Presales Solutions Engineer - SecOps/SIEM
SHI
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Benefits offered by this job
Job summary
SHI is seeking a Presales Solutions Engineer – SecOps/SIEM to design and implement security operations solutions for customers. The role focuses on SIEM platform engineering, log source onboarding, detection rules, and integration with SOAR, EDR/XDR, and ticketing systems.
The position is remote but must reside in the Northeast US region for business needs. You will help shape security services offerings and educate sales teams on cybersecurity solutions.
Qualifications
- Bachelor's degree required and 3–5 years in a similar cybersecurity role.
- 5+ years in a technical cybersecurity role or security pre-sales.
- 3–5 years of travel or customer-facing experience is preferred.
Responsibilities
- Collaborate with account teams to understand customer cybersecurity needs.
- Conduct demos of security operations/products to executives and engineers.
- Develop use cases and collateral in SHI labs to support sales engagements.
- Onboard log sources and tune SIEM detections for customer environments.
- Coordinate with SOAR, EDR/XDR, and threat intel teams for integrated security services.
- Maintain up-to-date knowledge of security trends and frameworks.
Skills
Education
Tools
Job description
US - NY - Home Office
US - NJ - Home Office
US - PA - Home Office
US - ME - Home Office
US - NH - Home Office
US - RI - Home Office
US - VA - Home Office
US - MD - Home Office
US - MA - Home Office
US - VT - Home Office
US - CT - Home Office
Full time
JR3914
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
The Presales Solutions Engineer – SecOps/SIEM is a customer-facing security expert who takes a consultative approach to helping customers design and implement effective security operations solutions. This role requires a strong understanding of how SIEM and SecOps technologies support broader business and security goals.
At SHI International, the engineer serves as a subject matter expert in SIEM platform engineering, including log source onboarding, detection and correlation rule development, content management, performance tuning, and integration with the broader security operations ecosystem such as SOAR, EDR/XDR, threat intelligence, and ticketing platforms. The role also includes contributing to the development and delivery of security services offerings based on customer needs.
This is a remote position required to reside in the Northeast region of the US as required for business needs and as determined by SHI management.
Collaborate with account teams to evaluate and understand customers’ cybersecurity technologies and needs.
Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CSO, CISO, Security Engineers, and procurementto strengthen our overall customer relationship and better understand the goals and objectives they are trying to achieve.
Understand the company’s services offerings in all solution practice areasby attending company training and expanding knowledge through self-study.
Educate sales teams on cybersecurity solution selling and key technologies through 1x1, team, and company training.
Staying current on new technology, trends, and market behavior by studying market trends and the industry landscape
Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
Developing collateral to assist with cybersecurity sales engagements
Developing use cases in the SHI lab to support sales engagements
Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.
Experience working in identity management and security solutions.
Deep technical identity governance and security knowledge, including but not limited to Security Operations, SIEM, SOAR, TIP, Dark Web scanning, CLM/PKI, and BAS controls.
Excellent presentation skills, including the ability to run demos on security operations products
Outstanding written and verbal communication.
Attention to detail, organization, and follow-up skills
Initiative to research and resolve problems with a positive attitude
Exceptional relationship-building acumen with a passion for technology
Strong documentation skills to include system/network diagrams and presentations
General understanding of security frameworks such as NIST, HITRUST, and CIS.
Expert technical knowledge of security solutions
Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security or Relevant Professional certifications in Cyber Security OEMs
Completed Bachelor’s Degree or relevant work experience required
3-5 years of experience in a similar role
5+ years experience in a technical cybersecurity role
3+ years experience in Security Pre-Sales Consulting
Ability to travel to SHI, Partner, and Customer Events
The base salary range for this position is $96,000 - $184,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $120,000 - $230,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
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